Campus Support- Healthcare CSR

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Glendale
Jun 10, 2025
Job Opportunity: Campus Support - Healthcare CSR Location: Glendale, CA Schedule: Monday-Friday 8am-5pm + Saturdays 8am-12pm (First 2 Months) - any hours worked over 40 hours will be considered OT! About the Role We are seeking 10 dynamic and detail-oriented Healthcare Customer Service Representatives to support a high-impact initiative at our client's Campus Support Center in Glendale, CA. This is a project based assignment designed to bolster their team of 8 full-time employees during a critical project phase. As a Consultant, you will play a vital role in patient outreach and care coordination, helping to improve health outcomes and streamline services. This is a fast-paced, collaborative environment where your communication skills and healthcare knowledge will make a real difference. Key Responsibilities * Make outbound calls to patients for: * Pharmacy refill confirmations * Annual wellness visit scheduling * Emergency Room (ER) outreach for frequent visitors * New authorization follow-ups * Support additional projects as assigned by leadership * Maintain accurate records and data entry in Excel and internal systems * Collaborate with internal teams to ensure seamless patient support Required Skills & Experience * Customer Service in a healthcare or call center environment * Experience with care coordination/patient communication, insurance & benefit verification, and prior authorization processing * Experience with project coordination or management is a plus * Data Entry with high accuracy * Excel Proficiency: Must be able to hide, copy, paste, and filter data * Familiarity with medical terminology and healthcare workflows Qualifications/What We're Looking For * Strong interpersonal and communication skills * Ability to adapt quickly to changing priorities * Detail-oriented with a commitment to accuracy * Team player with a proactive mindset * The ideal candidate will have experience in a Patient Service Representative, Healthcare Administrative, or Healthcare Call Center role * Ability to work Monday-Saturday the first two months. * No time off within the first 90 days of employment (strict attendance policies) * Disqualifier(s): someone who does not like being on the phone Apply Today! If you're passionate about healthcare and ready to contribute to a meaningful project, we'd love to hear from you. Join us in making a difference-one patient at a time. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Glendale,CA. Application Deadline This position is anticipated to close on Jun 16, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.