Front Office Administrator (2025-0072)

Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

We are actively hiring a Front Office Administrator to join our Corporate Staff working in Reston, VA. You will be responsible for various administrative duties supporting ATS Corporate Staff.The Front Office Administrator is the first point of contact for clients, visitors, and staff. This role involves managing the front desk, handling administrative tasks, and ensuring smooth day-to-day office operations. The ideal candidate will be professional, organized, and customer service oriented.

KEY RESPONSIBILITIES:

• Greet and welcome visitors in a professional and friendly manner
• Answer, screen, and direct phone calls and emails
• Manage incoming and outgoing mail and deliveries
• Maintain office supplies and place orders when necessary
• Schedule meetings, appointments, and conference room bookings
• Maintain a tidy and organized front desk and reception area
• Assist with onboarding new employees (e.g., desk setup, orientation)
• Maintain ATS IT and office equipment and fixed assets inventory (e.g., copiers, printers, laptops)
• Support other departments with tasks as needed
  • Business Development and Proposals (clearance required)
  • Facilities
  • IT
  • HR

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in MS Office (Word, Excel, Outlook)
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• High level of professionalism and customer service skills
• Ability to handle sensitive information with discretion
• High school diploma or equivalent; additional certification in Office Management is a plus
• Experience with office equipment (e.g., printers, fax machines)
• Secret Clearance required

Equal Employment Opportunity / Affirmative Action

ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by federal, state or local law. It is the policy of ATS not merely to refrain from employment discrimination as required by the various federal, state, and local enactments, but to take positive affirmative action to realize for women, people of color, individuals with disabilities and protected veterans full equal employment opportunity. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.