Digital Payments Specialist

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Digital Payments Specialist will ensure that all related policies, procedures, internal controls, and processes are adhered to for the transmission and posting of incoming/outgoing wires and processing of ACH Disputes. Will serve as back-up to International services. Other duties as assigned.

Essential Functions, Duties, and Responsibilities:

* Process incoming and outgoing wire transactions in compliance with bank's policies, procedures and applicable laws and regulations including BSA, AML, and OFAC.

* Process ACH Originations in compliance with bank's policies, procedures including applicable laws and NACHA regulations.

* Set up PINs and perform wire callbacks.

* Assist with service message and recall request.

* Process ACH disputes.

* Review outgoing wires and ACH originations within the fraud monitoring tool Actimize.

* Perform daily reconcilement of the department's DDA Clearing Account.

* Reconcile daily both ACH and wires to ensure accuracy.

* Supports Cash Order/Shipment requests for both the ATMs and Branches.

* Process all ACH NOC.

* Review and assist in updating and maintaining policies and procedures.

* Assist in cross-training new and existing personnel on Funds Transfer processes.

* Assist with special assignments or coverage of other functions within department during peak times, staff absences, or vacations.

* Ensure that all relevant reporting, record keeping, and record retention are following the Bank's retention schedule.

Required Knowledge, Skills and Competencies:

* Strong oral and written communication skills.

* Sound critical thinking, problem solving, and analytical skills.

* Detail oriented, with strong organizational skills.

* Strong time management skills and ability to handle multiple tasks simultaneously.

* Intermediate computer proficiency.

* Intermediate proficiency in Microsoft Office Suite Products.

* Able to effectively express self, using language and grammar in a professional manner, and respond to common inquiries from internal and external customers.

* Able to plan, develop and organize professional schedule to achieve goals within or ahead of established time frames.

Industry and Work Experience:

* Minimum of 5 years banking experience preferred.

* Minimum of 2 years in a digital payment environment preferred.

* Knowledge of both Wire and or NACHA ACH regulations required.

Academic:

* High school diploma or GED required.

* Associate's degree or equivalent work experience preferred

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
  
  
  
  • Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
  
  
  
  
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers' Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.