New

AC ODA Specialist

Southwest Airlines
401(k)
United States, Texas, Dallas
Jun 11, 2025
Department: Flight Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Airmen Certification Organization Designation Authorization (AC ODA) Specialist delivers on our Purpose by providing administrative support such as record keeping and scheduling to ensure ODA records are complete, accurate and properly maintained. They'll also ensure technology and other resources are available to exercise authorized functions, assist in the preparation of written reports, coordinate with stakeholders throughout the ODA and Southwest Airlines, and interact with representatives of the FAA. The AC ODA Specialist is a self-starter who is organized, detail-oriented, and eager to support impactful initiatives that drive the future of Southwest. Additional details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Maintains electronic schedule of qualified APD UMs to perform Airman Certificate Qualification Review (Administrative) Matches applicant appointment requests for Airman Certification Review (Administrative) to available qualified APD UM Notifies APD UMs and ODA Administrators about upcoming APD UM training due dates and overdue training Ensure availability of APD UM resources (computers, printers, rooms, etc.) are in working order; facilitate repairs and acquisition of supplies as required Ensure sufficient supply of FAA forms are available to APD UMs in the event electronic sources are not available Monitors Administrator computer-based dashboard in QuickBase for UMs who have not completed post activity reports Maintains a collaborative working relationship with the Federal Aviation Administration Author correspondence on behalf of Southwest Airlines and the ODA regarding Airman Certification and ODA activities including FAA requests for Airmen Certification or ODA information and APD UM communication Performs records research to support ODA activities Supports the ODA in conducting internal quarterly/annual audits, interference investigations, and FAA audits Processes and ensures ODA records are complete, accurate and properly maintained Ensures ODA records are retained in Southwest's electronic records keeping repository Processes, reviews and submits certification packages completed outside of IACRA to the Organization Management Team in accordance with ODA processes Develop methods to streamline processes Train and mentor coworkers as needed May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities Possesses and demonstrates highest level of integrity in performance of all duties In-depth knowledge of airmen certification forms and tests Broad understanding of the Southwest Airlines Advanced Qualification Program (AQP) Broad understanding of Title 14 of the Code of Federal Regulations Proficient in Microsoft Office tools (Excel, PowerPoint, Word, Teams, etc.) and QuickBase In-depth knowledge of FAA and Southwest ODA record keeping policies as it relates to Airmen Certification Ability to demonstrate and maintain a high regard for confidential, sensitive, and personal privacy information Ability to communicate effectively with all levels of employees and the FAA (written, oral, interpersonal) ducation Required: High School Diploma or GED Experience Entry-level experience, developing skills and knowledge in: Airmen certification; regulatory compliance; auditing; certification records; airmen certification testing through AQP Preferred: Administrative, clerical, auditing, and compliance experience Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information Pay & Benefits: Competitive market salary from $71,450.00 per year to $79,400.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings** * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: https://careers.southwestair.com/benefits Pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.