HPE Field Engineer

The Hewlett Packard Enterprise (HPE) Professional Services Engineer focuses on delivering expert planning, installation, and configuration services for HPE's cutting-edge infrastructure solutions. The ideal candidate will work with a variety of HPE product lines, including but not limited to Synergy, SimpliVity, Nimble dHCI, Apollo, StoreFabric, and Alletra/Primera platforms, leveraging advanced tools such as HPE OneView, InfoSight, iLO, Deployment Manager, and OmniStack. This position offers the opportunity to drive enterprise-grade deployments, optimize data center performance, and provide exceptional client support.

• Planning and Design: Collaborate with clients to assess infrastructure needs, develop deployment plans, and create configurations for HPE Synergy frames, SimpliVity clusters, Nimble dHCI systems, Apollo servers, StoreFabric SANs, and Alletra/Primera storage arrays.
• Installation: Execute onsite and remote installations of HPE infrastructure solutions, including racking, cabling, and powering up hardware components, ensuring compliance with HPE best practices and safety standards.
• Configuration: Configure compute modules, interconnects, and storage using HPE OneView and Image Streamer for Synergy; deploy OmniStack Virtual Controllers and manage federations with Deployment Manager for SimpliVity; optimize Nimble dHCI and Alletra/Primera with InfoSight analytics; and set up StoreFabric and Apollo for high-performance workloads using iLO.
• Troubleshooting: Diagnose and resolve hardware, network, and software issues, including power outages, boot failures, and connectivity problems, utilizing logs and diagnostic tools.
• Client Support: Provide onsite and remote technical assistance, train client IT teams, and ensure successful handoff of configured systems, maintaining high customer satisfaction.
• Documentation: Maintain detailed records of deployment plans, configurations, and troubleshooting steps in HPE systems and client portals.
• Collaboration: Work with cross-functional teams, including sales, support, and network engineers, to deliver integrated solutions and meet project deadlines.

• Education: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Experience: 5+ years of experience in data center infrastructure deployment, with at least 3 years focused on HPE or similar enterprise solutions.
• Technical Skills:
  • Proficient in planning, installing, and configuring HPE Synergy, SimpliVity, Nimble dHCI, Apollo, StoreFabric, and Alletra/Primera platforms.
  • Expert use of HPE OneView for centralized management, InfoSight for predictive analytics, iLO for remote administration, Deployment Manager for SimpliVity setup, and OmniStack for data services.
  • Strong networking knowledge (VLANs, QoS, Fibre Channel, 10/25/100GbE) and hardware troubleshooting skills.
  • Familiarity with VMware vSphere, Microsoft Hyper-V, or other hypervisors.
• Certifications (Preferred):
  • HPE ATP - Synergy Solutions V2
  • HPE ASE - Server Solutions
  • VMware Certified Professional (VCP)
  • HPE Nimble Storage Professional
• Soft Skills: Excellent problem-solving, communication, and project management abilities, with a customer-focused mindset.

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.