Assistant Website Merchandiser, Lifestyle Photography - West Elm

About the Role
We're looking for a highly organized, detail-oriented Assistant Site Merchandiser to join our Creative Operations team. This role serves as a critical link between Brand Merchants and Creative Production - ensuring seamless alignment between merchandising strategies and creative execution. You'll help bring the brand vision to life through cross-functional collaboration, on-set coordination, and a passion for best-in-class product storytelling.

Responsibilities

• Bridge Merchandising & Creative
  Partner closely with Brand Merchants and Creative teams to ensure alignment on seasonal priorities, category launches, and product storytelling.
• Campaign & Shoot Coordination
  Act as the merchandising lead on set - supporting with product adds/removals, building decks, and sourcing props or product anchors as needed.
• Creative Asset Quality
  Drive asset excellence by reducing reshoots and retouching needs. Proof assets for accuracy and flag discrepancies prior to site launch.
• On-Set Operations
  Help facilitate daily stand-ups while on location to keep teams aligned. Flag damaged samples to Producers to ensure proper handling.
• Pre-Season & In-Season Planning
  Meet weekly with Merch and Creative partners to track in-season shoots and plan for upcoming seasons - monitoring sample availability, investment shifts, and tariff-related changes.
• Budget Awareness & Efficiencies
  Identify cost-saving opportunities, such as reusing past assets or proposing more efficient production and talent solutions.
• Cross-Functional Collaboration
  Help partners balance profitability goals with business needs by validating creative concepts against seasonal strategies and providing thoughtful adjustments.
• Timeline Management
  Communicate photo timelines, sample tracking, and assortment updates (in Airtable) with cross-functional teams to ensure everything stays on track.
• Shoot Scheduling
  Coordinate location and lifestyle shoots around sample availability, ensuring timely asset delivery by season and drop date.

What You Bring

• Strong organizational and communication skills
• A collaborative, solution-oriented mindset
• Ability to manage multiple projects and deadlines
• Interest in retail, merchandising, or creative production
• Proficiency in Excel; comfortable using formulas and pivot tables
• Experience with Airtable preferred; familiarity with Figma and Workfront a plus
• A passion for building seamless digital product experiences

Criteria

• 2-3 years experience in eCommerce, retail, site merchandising, or production
• Strong affinity for product and concept, with interest in how backend systems connect to the web and shape user experience
• Proven analytical and business-planning skills
• Ability to make timely decisions, anticipate challenges, and offer creative solutions
• Comfortable working in fast-paced, dynamic environments - especially on-set, where many moving parts require agility and problem-solving
• A passion for delivering best-in-class creative assets and site experiences
• This role requires being onsite in our Dumbo Office OR our Industry City Photo Studio Monday through Thursday, and Friday as optional. Occasional travel to location shoots in the tri-state area.

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Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

The expected starting pay range for this position is $60,000 - $65,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.