New 
Sales & Service Implementation Manager - New York, NY
 Valley National Bank | |
 United States, New York, New York | |
 Jul 26, 2025 | |
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Responsibilities include but are not limited to:
* Develops, implements, and drives the sales initiatives of the Retail bank system to promote increased production, providing sales tips and direction to staff and identify all cross-sell opportunities. * Spearheads the development, communication, and implementation of effective growth strategies and processes. * Responsible for the creation of materials required to implement sales and service initiatives. * Leads implementation plan for strategies; provides ongoing monitoring to ensure business strategies and goals are met. Recommends and implements corrective actions when business strategies and goals are not being met. * Ensures that sales and service strategies are on target for implementation. * Assures successful field implementation of Sales and Service initiatives through training and coaching. * Provides direct feedback to retail management based on Branch performance and observations. * Identifies sales/service training gaps and coordinates resolution with Learning and Development. * Establishes, manages, and analyzes sales and service reports to evaluate success of implemented activities; identify trends and make recommendations for enhancements. * Liaises with Marketing team in the development and roll-out of retail campaign materials. * Performs special projects as directed. | |