Business Operations Analyst

Scope of Position:

The Business Operations Analyst (BOA) is responsible for cross-functional support and administration for key departments impacting patient flow including Center for Emergency Services, Emergency Department, Transfer Center, and Diagnostic Transport. This support includes, but is not limited to, data reporting and analysis, processes and operations, facilities and equipment, systems, and finance. The BOA will also provide data analysis for the health system Patient Flow Portfolio of work that will inform strategic direction.

Position Summary:

The Business Operations Analyst will gather and analyze data associated with key performance indicators and patient flow metrics to monitor and improve performance and reinforce strategic decision making. They are integral in aligning department strategy with business resources and driving change and strategic amp; operational transformation efforts to ensure long-term growth in patient flow efficiencies.

The Business Operations Analyst should be committed to providing the highest quality of service to fellow staff members, including, effectively utilizing organization resources to maximize productivity, working successfully with members of the healthcare team towards achieving organizational and departmental goals, and applying his/her professional and technical skills in performing assigned tasks. This position embraces the OSUWMC mission, values, and assists with other duties as deemed necessary.

Minimum Qualifications:

• Bachelor's degree or equivalent experience. Advanced degree in relevant field may be desirable.

• 4 years of relevant experience required (4-8 years of relevant experience preferred).

• Excellent verbal and written communication skills.

• Strong computer skills in preparing detailed spreadsheets, pivot tables, and presentations are required.

• Must be able to work independently and organize workload with minimal supervision.

• An understanding of data functions in health care, as well as a knowledge of the functions and activities of Patient Flow.

• Experience in IHIS/Epic preferred.

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.

• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.

• Paid vacation and sick leave, including short and long-term disability and paid parental leave.

• Get the most out of the Public Service Loan Forgiveness program.

• And much more!