Operations Engineer (Starlink)

OPERATIONS ENGINEER (STARLINK)

At SpaceX, we are leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world's largest satellite constellation, providing fast, reliable internet to over 6+ million users worldwide. Our mission is to design, build, test, and operate all parts of the system, including thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that integrates it all. We are just beginning to explore Starlink's potential global impact and are seeking top-tier engineers to help maximize its utility for communities and businesses around the globe.

As an Operations Engineer for Starlink, you will be responsible for the processes that enable rapid development of hardware-in-the-loop (HITL/HIL) testbeds, which are critical for the accurate testing of Starlink software and hardware. You will be working with a multidisciplinary team on projects such as improving testbed build processes, creating analytics to provide insight on the test fleet, identifying ways to optimize testbed usage, creating long term hardware management solutions, and designing facility upgrades. You will also be collaborating closely with internal and external stakeholders to ensure that we provide a highly-effective, user-friendly integrated test platform.

RESPONSIBILITIES:

• Streamline test system build processes by identifying and resolving top pain points and bottlenecks
• Create novel systems to optimize the uptime of critical test systems and minimize operational burden
• Develop analytics to closely track thetest hardware relevance to the current production/on-orbit fleet
• Provide insight on end-user experience by analyzing the usage and performance of test systems
• Anticipate and maintain flow of SpaceX-produced hardware required for test system builds and long-term operation by closely collaborating with production operations and assembly teams
• Create automation for materials and inventory management that will be used across our team
• Identify, plan, and execute capital equipment, machine, building/infrastructure, and facility layout upgrades to meet operational and safety requirements
• Train our Test Specialists and Engineers on best operations practices by hosting process improvement workshops, developing easy-to-follow documentation, and demonstrating your new solutions

BASIC QUALIFICATIONS:

• Bachelor's degree in engineering, computer science, or operations/supply chain management discipline

PREFERRED SKILLS AND EXPERIENCE:

• 1+ years of professional or internship experience in operations/supply chain/materials management or logistics
• 1+ year or more of experience with SQL, business intelligence/data analysis tools (e.g. Power BI, Grafana, Excel), software development tools (Python, Linux) or discrete event modeling tools
• Experience as an industrial, operations, quality, process, or manufacturing engineer in a manufacturing environment
• Demonstrated experience with CAD and factory layouts
• Proficiency with statistics, data analysis, cost/benefit analysis, and visualization
• Experience with inventory, production, and capacity planning (including MRP/ERP systems)
• Proficient in identifying system enhancement opportunities, understanding end-user requirements, and the ability to translate end-user needs into design requirements
• Able to prioritize and execute tasks in a high-pressure environment with ongoing drive for continuous improvement in all aspects of work
• Creative approach to problem solving, exceptional analytical skills and engineering fundamentals
• Strong communication skills and the ability to make presentations to engineering teams, internal customers, and leadership

ADDITIONAL REQUIREMENTS:

• Willing to work extended hours and weekends as needed for mission critical deadlines
• Strong interpersonal and collaborative skills, enthusiasm for innovation, and commitment to improving reliability in cutting-edge technology

COMPENSATION AND BENEFITS:

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year