Lead MID Pharmacy Technician

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Under the supervision of a physician or pharmacist, the Lead, Dispensing MID Tech provides in-office dispensing of oral and injectable drugs to rheumatology patients. This includes technical aspects of oral/injectable medication dispensing, record-keeping, and inventory control, as well as assisting with financial assistance and patient monitoring.

Key Responsibilities

• Maintain accurate patient records, including demographics, current medication list, disease states list, allergy list, insurance information, and prescription information. Utilize pharmacy management system to screen for drug interactions.

• Process prescriptions and bill insurance for payment.

• Troubleshoot Medicare Part B verification requirements.

• Submit prior authorizations.

• Assist with applying for patient financial assistance through manufacturer or foundation programs for high-cost oral/injectable drugs. Act as a subject matter expert and resource for other staff on financial assistance and billing for oral/injectable medications.

• Act as a resource for other staff on dispensing oral/injectable drugs and financial assistance.

• Ensure that the most cost-effective drugs are ordered from vendors.

• Receive, verify, and process drug orders.

• Assist with drug recalls and expired or non-utilized drug returns.

• Prepare and label prescriptions and ensure they are checked for accuracy by a physician or pharmacist.

• Ensure prescriptions and paperwork are signed off by a physician or pharmacist.

• Obtain patient or patient representative signatures on all medications being dispensed.

• File and store prescription hardcopies.

• Maintain and file daily reports.

• Document all patient interactions and outcomes in the EHR.

• Track and report monthly inventory in the pharmacy management system.

• Assist with patient monitoring activities, including prescription refills, prescription adherence, and prescription persistence.

• Interact with patients regarding prescription dispensing, financial assistance, and patient follow-up.

• Maintain the safety of the MID by adhering to infection-control procedures, policies, and regulations.

Minimum Requirement

• Typically requires 6+ years of related experience.

Education

• High School diploma or equivalent.

Accreditation Standards

• Ensure adherence to all relevant accreditation standards for pharmacy services.

• Maintain proper documentation and records in compliance with accreditation requirements.

• Participate in accreditation processes and continuous quality improvement activities.

Critical Skills

• Minimum of 6 years of experience in a retail pharmacy setting is required.

• Specialty pharmacy experience preferred.

• Certified Pharmacy Technician certificate required.

Competencies

• Technical and Functional Experience:Possesses up-to-date knowledge of the profession and industry; regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate. Commitment to continuing education.

• Adaptability:Handles day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.

• Sound Judgment:Makes timely, cost-effective, and sound decisions; makes decisions under conditions of uncertainty.

• Quality Commitment:Emphasizes the need to deliver quality services; defines standards for quality and evaluates products, processes, and services against those standards; manages quality and improves efficiencies.

• Customer Service:Possesses strong customer service, communication, and organizational skills; is detail-oriented and has the ability to problem-solve and troubleshoot.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require a full range of body motion, including manual finger dexterity and eye-hand coordination, and the ability to read and note appropriate measurements. Requires sitting/standing for extensive periods. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. While performing the job duties, the employee is regularly exposed to direct contact with patients with potential for exposure to toxic substances and chemotherapeutic agents.

Reporting Structure

Typically reports to a physician or a registered pharmacist. May report to another role depending on the practice's organizational structure.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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