Performs quality assurance review of network contractor estimates
- Reviews network contractor repair estimates to ensure estimates are technically accurate and meet appropriate industry guidelines and standards for repair.
- Verifies appropriate file documentation is included for completion of the review process.
- Verifies appropriate use of estimating software and pricing database.
- Verifies proposed repairs are accurate based on knowledge of construction standards and practices as well as client requirements.
- Compiles specific estimate revision requests and interacts with network contractors (verbal and written) to obtain appropriate estimate corrections.
- Reviews supplemental repair estimates received and completes secondary review process for technical accuracy and adherence to industry standards.
- Document all review and assignment activity in XactAnalysis and internal systems where required.
- Understands and comprehends multiple network programs, guidelines and requirements.
- Interacts with clients (verbal and written) for specific discussions relating to assignment activity.
- Interact with District Managers for assistance with contractor compliance matters.
- Develops and maintains thorough knowledge of XactAnalysis and Xactimate.
- Develops and maintains thorough knowledge of IICRC guidelines and complete WRT certification within 2 years.
- Mentors new hires.
- Upholds and projects the public image of the Company.
- Participates in special projects or performs duties in other areas as requested.
- Upholds the Crawford Code of Business Conduct and Ethics at all times.
- Bachelor's Degree preferred or minimum of four years experience in construction industry and/or in property adjusting.
- Successful completion of IICRC training (WRT and ASD).
- Successful completion of HAAG training.
- Xactimate Level 2 certified.
- Highly proficient and advanced computer skills.
- Excellent attention to detail and organizational skills
- Good time management abilities.
- Strong analytical and problem solving ability.
- Excellent written, verbal and oral communication skills.
- Good interpersonal skills.
- Ability to work independently, with minimal supervision.
- Strong work ethic.
- Ability to adapt to a changing environment as programs/procedures change.
We are Crawford & Company; the world's largest publicly listed independent provider of claims management solutions. With a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, we are guided by our mission to restore and enhance lives, businesses and communities. We're people taking care of people. From large-scale catastrophic losses to short-term workers compensation claims, Crawford & Company offers total solutions that help our clients' policyholders resume their lives and work. Our 9,000+ employees hail from more than 70 countries and speak dozens of languages, but all of Crawford's service lines work together in unison for our clients. We call ourselves One Crawford. Through many specialised services in 700 offices around the world, One Crawford enhances our ability to deliver total claims management solutions to our clients. In addition to compelling career opportunities that span countless fields and disciplines, Crawford & Company also offers employees a competitive salary with a strong benefits package and ongoing training and mentorship programs through every stage of your career. At Crawford & Company we are committed to creating an inclusive work environment. We don't just talk about diversity and inclusion; we aim to infuse it into everything we do - underpinning our strategy with three core elements:
- Consciousness
- Capability
- Culture
We welcome applications from all candidates, no matter their background. So, what are you waiting for? Apply today, we're looking forward to your application.
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