Public Assistance Site Inspector

Public Assistance Site Inspector

The Public Assistance Site Inspector plays a critical role documenting post-disaster residential property damages to accelerate the recovery process. Site Inspectors assess and document damage in collaboration with Public Assistance grant recipients, applicants, pass-through entities or subrecipients-stakeholders. Site Inspectors may be required to deploy short notice throughout the state of Florida or surrounding states. In this role, you will be part of a team of experts providing critical disaster survivor focused assistance during their greatest time of need.

• Conducts inspections at damage sites.
• Accurately documents grant applicants' damage claims.
• Compiles documentation and enters data into company-approved grant management software.
• Completes a detailed Damage Description and Dimensions form.
• Creates maps, photo markups, and sketches to supplement written reports that the grant management software stores and generates.
• Provides good customer service to applicants through prompt follow-up and a professional demeanor.
• Satisfactorily complete all required trainings (as a new hire and ongoing) to obtain and maintain your eligibility to complete damage assessments. These trainings may take place in-person and/or virtually.
• Maintain deployment availability in the MCS portal.
• Properly maintain all required safety gear, communication tools, and assessment equipment. Immediately report malfunctioning and/or broken gear/tools/equipment to supervisor.
• Meet or exceed daily inspection goals, including number of inspections and quality control evaluations.
• Act as an MCS recovery partner by providing exceptional customer service and directing applicants to additional resources as needed and answer their questions to the best of your ability.
• Adhere to MCS policies and procedures including, but not limited to, the Code of Conduct, Safety Policy, and procedures for training, availability tracking, time keeping, and travel reimbursement.
• Work in challenging environments, including physically and mentally demanding situations requiring significant physical exertion and endurance, including, but not limited to prolonged standing, walking, bending and reaching.
• Perform additional technical duties as assigned.

• Fluent in speaking, reading, writing and comprehending English.
• Ability to speak Spanish or another language is a plus.
• Able to navigate modern mobile devices (including laptop, tablet, and smart phone) and basic network systems.
• Maintain a professional appearance, ensuring compliance with dress code and badging requirements.
• Maintain positive demeanor during challenging and stressful incident response operations, delivering exceptional service with a servant's heart.
• Proficient in business writing and documentation.
• Must have and maintain a valid driver's license.
• Exhibit MCS SHINE values (Service, Hustle, Integrity, Nurture, and Excellence) in all interactions with others, including survivors, colleagues, and clients.

• This is a seasonal, on-call position that is dependent on disaster activity and client needs.
• When deployed, Site Inspectors may often work 10+ hours per day, for 7 days per week for a minimum of 2 weeks at a time.
• Harsh conditions should be expected and prepared for including, but not limited to, limited lodging and/or travel and a variety of extreme weather and terrain conditions.
• Attire and personal hygiene must be maintained to MCS and client standards at all times.
• Travel to and from the disaster region and to and from individual properties is required.
• Deployment for this role may be extended for unknown periods of time.
• Background checks are required for this position. These background checks may include, but not limited to, criminal records and motor vehicle record (MVR) checks. We will consider the information obtained in the background check in the context of the specific job requirements.

Education:

• Must have a High School Diploma or GED equivalent.
• Completed the following FEMA Independent Study courses is highly preferred: IS-100, IS-200, IS-632, IS-700, IS-800, IS 1002, IS-1004, IS-1007 and IS-2900

Experience:

• Must be a US Citizen.
• Previous experience completing FEMA inspections is preferred.
• Successful completion of the National Qualification System (NQS) Position Task Book (PTB) for the National Incident Management System (NIMS) Public Assistance Site Inspector or equivalent Authority Having Jurisdiction (AHJ) documentation preferred

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be physically capable of performing the duties of the position effectively, with or without reasonable accommodation. This role requires significant physical exertion and endurance, including prolonged standing, walking, bending, reaching and ability to lift up to 50 pounds. Employee will frequently traverse stairs and uneven terrain. Physical stamina and strength are essential to maintain focus under demanding conditions. Regular tasks include operating or handling objects, tools or controls, and the ability to communicate effectively, both oral and written. Duties involve fieldwork requiring complete control of all physical faculties. Occasional demands may require for moderately strenuous activities in emergencies over long periods.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Site Inspectors perform work outdoors in a variety of weather conditions, including extreme heat, cold, rain, and wind. The position involves regularly traversing stairs and uneven terrain, as well as walking and standing for extended periods of time. Site Inspectors must have the ability to work in severe environments with limited access to amenities, lodging, and other resources. This position requires the ability to travel to disaster locations for extended periods of time.

$32.56 per hour

These declarations are not to be an "all-inclusive" list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent's performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

EOE/Minority/Female/Disabled/Veteran