Customer Success Manager - Enterprise Asset Management (EAM)
 Trimble Inc. | |
parental leave
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 United States, New Mexico | |
 Jul 02, 2025 | |
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Your Title: Customer Success Manager - Enterprise Asset Management (EAM) Job Location: Western part of the US (preferably in the Pacific or Mountain time zone) Our Department: Local Government, Owner & Public Sector Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate, and maintain their assets and infrastructure through GIS-centric solutions. What You Will Do: As a Customer Success Manager, you will own the relationship with utilities and local government customers to ensure customer retention, contract renewal, drive value and expansion. We are looking for a Customer Success Manager with prior experience in GIS, Cityworks, and customer/account management. In addition to the responsibilities listed below, this role will provide the everyday technical "touch" like software demos, webinars, emails, phone calls, virtual and on-site customer visits, staffing conferences, and nurturing various Trimble integrations and communications.
What Skills & Experience You Should Bring
About Our Division The Local Government Division within the Owner & Public Sector is a leading provider of enterprise asset management (EAM) software and pavement management software for utilities and local government. Cityworks and Pavement Express solutions address the global challenges associated with maintaining and replacing aging utility, transportation, and public assets and infrastructure. Cityworks is a GIS-centric enterprise management tool available in conjunction with Esri's ArcGIS Server, as well as with most other platform offerings and extensions to ArcGIS. Cityworks supports the ability to create and track permits, cases, licenses, service requests, work orders, inspections and tests while managing the tasks, resources (labor, material, and equipment) associated with a maintenance activity. Cityworks is fully integrated with Esri's leading GIS technology, Microsoft Office and Crystal Reports. - Pay Equity- Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. - Bonus Eligible? Yes- Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. - Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals without regard to race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with the Company, and we consider qualified applicants consistent with applicable federal, state, and local law. The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job application procedures. If you need assistance or an accommodation for your job, contact AskPX@px.trimble.com | |