Chief Digital and Information Officer

Job Title: Chief Digital and Information Officer

Summary:

The Chief Digital and Information Officer (CDIO) is responsible for ensuring that the enterprise's business strategy is optimal, given current and emerging digital realities, opportunities, and threats.

The role will ensure optimization of technology across the entire bank, inclusive of:

• infrastructure and IT operations;
• business applications including core banking;
• digital banking tools and systems; and
• data management.

This will include work with teams and cross lines of business to generate innovative, efficient technology and digital solutions for products, services, processes, customer experiences, marketing channels, etc.

It will lead the culture of service within all technology operations, delivering an employee technology operating experience that is secure, progressive and in alignment with business needs.

The CDIO will bring a current knowledge of and future vision for leveraging data and technology in business model design, the ability to transform business operations for greater efficiency including the use of AI and/or RPA, and identify, source and implement emerging products and services to elevate the bank's competitive advantage.

A key component will be to develop the roadmap for the bank's technology infrastructure and security profile, core banking solutions, and digital banking services in alignment regulatory requirements and enterprise risk management guidelines.

Duties and Responsibilities:

• Be a trusted advisor helping to ensure all executive leaders can make confident decisions about the application of information, data and technology within their units and across the enterprise.
• Influence and build internal strategic relationships with Key Stakeholders, Board, Technology Committee, Executive Management, Director of Human Resources, Director of Marketing and Business Unit Leaders.
• Ensure that the enterprise is developing the digital assets, talent and capabilities that will be needed to survive and thrive in the long term.
• Where appropriate, hold P&L or project ROI accountability for digital initiatives undertaken by the bank.
• Act as a champion and change agent in leading the organizational changes required to create and sustain enterprise digital capabilities including replacing manual processes with technology driven cost savings, revenue generation and fraud detection prevention.
• To coordinate, and where appropriate to own, the Bank's customer journey mapping endeavors as they involve or depend upon digital capabilities.
• Define and report on digital business KPIs and metrics that represent progress against digital goals.
• Ensure IT capabilities are delivered reliably, sustainably, cost effectively and securely. Ensures the IT contributions are delivers with agility based on changing business objectives, goals and strategies.
• Provide strategic directions and oversight for the design, development, operation and support of IT systems and programs that fulfill the needs of the business, including enterprise architecture management, application management, security and risk management, and infrastructure and operations support management. Ensure all relevant digital initiatives are fully integrated into strategic planning process for resource allocation and execution.
• Develop and control annual operation and capital expenditure budget for IT to ensure the investment in technologies is consistent with the enterprise's overall strategic objectives and is within plan.
• Bring together customer mindset and technology focused resources for elevated customer experiences.
• Enhance IT's capabilities by leveraging a multitude of resources, both internally and externally. Directs the development of the IT sourcing strategy and provides executive oversight for strategic peer bank and FINTECH relationship development and management.
• Serve on enterprise planning and policy making committees. Drives the development of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the enterprise. Manages risk through the effective design, delivery and management of Information, data and Technology capabilities for the enterprise.
• Provide leadership, coaching and direction to the Digital and IT leadership team and staff.
• Work closely with Human Resources to attract, retain and develop top Digital/IT talent to build digital/data/IT capabilities across the company.

Requirements:

• Bachelor's or Master's degree in computer science, information systems, business administration, related field, or equivalent work experience. Post graduate degree desirable.
• Ten or more years of experience in Information Technology in the financial services industry.
• Five or more years of senior level leadership responsibilities, including strategy, budgeting, and staffing.
• Flexibility to travel to multiple operations hubs in the German American footprint.

What we can offer you:

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 25 days paid time off, 11 paid holidays and bereavement leave
• Education Assistance Program
• Paid Parental Bonding Leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
• Logo wear discounts
• Free checking account, checks and discounted bank services

This position will be located at:

1311 West 12th Ave
Jasper, Indiana, 47546
United States

About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.