Office Specialist 2 - Health Services

Initial Posting Date:

Application Deadline:

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Job Description:

Woodburn, Oregon - MacLaren Youth Correctional Facility

Join our team as the Health Services Office Specialist 2 at MacLaren Youth Correctional Facility. In this role, you'll maintain medical files, ensure confidentiality, screen calls, and provide exceptional customer service to youth and staff. Key responsibilities include scheduling appointments, managing client billings, ordering supplies, and supporting office operations. You'll also coordinate transportation for medical appointments. If you have experience with electronic health records (like EPIC), we want to hear from you! We are seeking a motivated individual with strong communication and organizational skills, a solid work ethic, and the ability to thrive both in a team environment and independently. The ideal candidate will excel at prioritizing tasks and managing deadlines effectively. If you are a detail-oriented professional committed to fostering an inclusive and equitable work environment, we encourage you to apply for this vital role at MacLaren Youth Correctional Facility.

**Would you like to learn more about this position and OYA? Join us on Wednesday, July 9 between 11:00 a.m. - 11:30 a.m. for OYA Career Chats.

Click Here to Register for OYA Career Chats!

Additional Information:

• The work schedule for this position is Monday - Friday 7:00am - 3:30pm.

• This recruitment will be used to establish a list of qualified candidates to fill current and future vacancies.

• Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here.

• The salary range listed is the non-PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.

• This position receives annual increases on the anniversary date until the maximum of the salary range is reached.

• Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.

Tentative Interview Date:

• August 1, 2025 (in-person)

What You Need to Qualify:

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents

OR

• An associate degree in any field

OR

• An equivalent combination of education and experience.

Driver License Required:

Driving is an essential function of this position. A valid driver's license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).

DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA:In addition to your related work experience and education, we will use the attributes below to determine whom to interview.

Note: You do not need to have all of these qualities to be eligible for this position.

• Attention to detail

• Ability to multitask effectively

• Excellent communication skills

• Good listening skills

• Dependable

• Strong organizational skills

How to apply:

• RESUME AND COVER LETTER REQUIRED: In your cover letter, please describe your experiences, skills, and knowledge as they relate to the desired attributes of the position and explain why you are the best fit for this role. Limit your cover letter to no more than 2 pages and ensure it is in PDF format for accessibility.

• Ensure your application and/or resume thoroughly reflect your skills, experience (both lived, volunteer, and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes. Please ensure your resume shows month/year and description of job duties for each position.

• Complete the questionnaire.

• Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.

• Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans' preference.

Caution: If you fail to follow these instructions, including failing to attach a cover letter and resume as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.

This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:

• $2,500 life insurance policypaid for by your union, SEIU Local 503. This policy is in effect if you are an active member.

• Up to $200,000 of additional life insurancecan be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.

• Short Term Disability insuranceis guaranteed if purchased within the first 90 days of new union membership.

• Legal insuranceenrollment is available to purchase within the first 90 days of new union membership.

• Tuition reimbursement.

For more information on SEIU, please click here.

Working Conditions

Must be able to work under the following conditions with or without reasonable accommodations:

• The person in this position works in a fast-paced, demanding office environment that requires the ability to independently identify and set priorities, adapt to rapidly changing situations and issues, meet tight deadlines, and understand the political and public sensitivity of issues and decisions.

• General office environment with daily use of personal computer (PC), software programs, and associated local and network environments.

• Frequent standing at a copier to either copy, scan or fax. Frequent sitting to redact and catalog files electronically.

• Frequent telephone and email contact with challenging customers and situations.

• This person communicates with a range of organizations, officials, individuals from different cultural and demographic backgrounds, attorneys representing clients, District Attorneys, and members of the public.

• Frequent exposure to high visible and sensitive projects.

• Works with minimal direct supervision in a fast-paced, demanding office environment that requires the ability to independently identify and set priorities, adapt to rapidly changing situations and issues, multitask, meet tight deadlines, and understand the political and public sensitivity of issues and decisions.

• Occasional travel to MacLaren and Oak Creek Youth Correctional facilities may occur often and may include other facilities and field offices as needed.

ABOUT OYA

The Oregon Youth Authority (OYA) is a national leader in the juvenile justice field, pioneering the implementation of a positive human development framework for its work with staff and youth, and using data to match the right youth with the right services. We seek to foster cultural competence and pursue equitable solutions to support youth under our care. Our agency mission is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.

If you are looking to join a team that values individual and cultural differences and the opportunity to contribute in the success of youth reformation by enriching our workforce with diversity, OYA wants to hear from you!

People of color, women and other members of historically underserved communities are strongly encouraged to apply!

For more information please visitwww.oregon.gov/oya.

What's in it for You?
OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package, including low-cost, high-coverage health insurance, generous time-off, and a competitive retirement plan.

Discover moreabout working in Oregon state government byclicking here.

Additional Information:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law." The more diverse we are, the better our work will be.

Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.

Pre-employment Checks:

In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800, a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.

In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.

All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.

Visa Sponsorship:

We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security's I-9 form confirming you are able to work in the US. OYAuses E-Verify to confirm that applicants are authorized to work in the United States.

Have Questions?:

For questions about the job announcement, email OYAJobs@oya.oregon.gov.