Business Operations Specialist - Card Processing

Hudson Valley Credit Union is currently recruiting for the position of Business Operations Specialist. Primary Function: Serve as an individual contributor focused on managing non-member-facing activities. Support work of the respective teams to allow for teams to focus on processing member transactions. Support projects designed to improve processes and implements solutions to streamline operations and reduce cost. Blend of problem-solving and collaboration with different departments in support of attaining organizational strategic initiatives.

• Act as key resource, collaborating with team and business partners to support of organizationally approved projects within the respective team.
• Represent team on a wide variety of enterprise projects related to process improvements, recurring testing, system updates, strategic initiatives, etc.
• Serve as Knowledge Center author; create and maintain timely updates to documentation of processes and procedures to support operational needs.
• Gather data and documentation for audit requests; provide to manager for review and submission.
• Develop and implement solutions within authority or with approval to improve processes, systems, and workflows.
• Identify and make recommendations for adjustments that will benefit member experience or financial soundness.
• Provide timely updates to Director / Manager Clearly communicate findings, recommendations and progress.
• Support reporting needs of the teams, as directed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High school, General Education Development (GED) or state authorized high school equivalent required.
• Associate's degree preferred
• Minimum 3 years knowledge of financial industry rules and regulations relating to respective business unit required
• Mimimum 1 year work history with credit union or other finincial institution required
• Minimum 1 year knowledge of project management or process improvement and data analysis preferred

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Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.