New

Medical Records Clerk

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Massachusetts, Somerville
Jul 04, 2025
Description Mon - Fri, 8-4:30 Job Summary: This position assists incoming callers with requests and providing great customer service. An upbeat, patient-centered attitude is a must! Our employees must, at all times, safeguard and protect patients' right to privacy. We are responsible for ensuring that only authorized individuals have access to our patients' medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Applicants should have familiarity with medical terminology and medical office processes and procedures. Open, Scan, and put mail in correct folders. Essential Functions: * Assists incoming callers with the process of submitting a request for medical records * Provide status updates regarding requests * Route calls internally to different hospital departments as needed Qualifications: * 1 year prior experience in a medical records department or like setting preferred * Minimum of 6 months prior inbound call center experience required * Strong technical/computer skills * General working knowledge of Microsoft Word & Excel * Great communication skills * Must be able to multi-task * Must be able to type 50 wpm * Must be able to use fax, copier, scanning machine * Must be willing to learn new equipment and processes quickly * Must be self-motivated, a team player and have proven customer satisfaction skills * Understanding of HIPAA Privacy laws and compliance standards The schedule is 8-4:30 M-F with the first two weeks training with manager and assistant manager (free parking or shuttle from the Sullivan T stop). Skills Medical records, medical terminology, patient access, HIM, medical receptionist Top Skills Details Medical records,medical terminology,patient access,HIM,medical receptionist Additional Skills & Qualifications ICD-10 Epic Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Somerville,MA. Application Deadline This position is anticipated to close on Jul 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.