New

TV Technician

TEKsystems
$22.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New York, Patchogue
Jul 04, 2025
Job DescriptionThis position will assume TV front end support when the existing TVR vendor support contract ends. Replacing vendor supported service using in-house resources. This person will be mainly swapping out equipment and needs to be personable while walking the floors and talking to doctors, nurses and other staff members. ** Restores TV service, including patient TV, directly contributing to patient satisfaction scores* ** Individual will be providing TV support for the NYU Langone Long Island Hospital* ** Addresses reported TV issues/inquiries in a timely and optimal manner* ** Participates and aides in projects related to TV implementation and/or deployment* ** Works with the outgoing TV Service provider (TVR) to transition and support pCare system* ** Subject matter expert on TV support; responsible to cross-train desktop team members* ** Oversee TV inventory for break/fix* ** Responsible for data analytics and reporting* ** Provide clinical desktop support (in addition to TV support)* Responsibilities: 1. Help oversee the TV services at the main campus as we move off TVR Services. ** 2. Help coordinate TV related incidents and events such as* ** a. Oversee the Cable TV services queue for incoming requests and assure they are addressed in a timely manner.* ** b. Restores TV service, including patient TV* ** c. TV screen replacements* ** d. Pillow speaker replacements* ** e. Liaise with Media Collaboration/LIH Operations for inpatient TV service with external vendor* ** f. Coax TV service investigation* ** g. Coordinate support with 3rd party support vendors* ** h. Learn the PCare system to perform basic TV administration on occasion.* ** I. Help coordinate additional resources as needed to replace TV's.* ** j. Coordinate service events with service owner (Telecomm).* ** 3. Help oversee TV inventory* ** 4. Provide weekly reports of TV service incident requests* ** 5. Participate in weekly service reviews with management.* ** 6. Provide clinical desktop support in addition to TV support* ** 7. Responsible for data analytics and reporting* ** 8. Subject Matter Expert on TV support* ** 9. Provides cross-training to other desktop teams* Pay and Benefits The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Patchogue,NY. Application Deadline This position is anticipated to close on Jul 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.