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Pro Bono Program Manager for the Veterans Legal Services Clinic

University of Arkansas
United States, Arkansas, Little Rock
2801 South University Avenue (Show on map)
Jul 04, 2025
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Closing Date:

07/10/2025 Type of Position:Professional Staff (Non-Classified)

Workstudy Position:

No Job Type:Regular
Work Shift:

Sponsorship Available:

No Institution Name: University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Department:Experiential Learning and Clinical Programs

Department's Website:

https://ualr.edu/law/clinical-programs/ Summary of Job Duties:The Veterans Legal Services Clinic ("VLSC") provides legal representation to service members who are veterans of the United States Military. The Pro Bono Program Manager is a 12-month, full-time position within the VLSC. Working in conjunction with the Director of the VLSC, the Pro Bono Program Manager is responsible for supervising a program for recruiting, maintaining, and coordinating a state-wide network of volunteer attorneys who will accept case referrals from the VLSC and represent military veterans on a no-fee or reduced fee basis in matters before the Department of Veterans Affairs or the Department of Defense. The Pro Bono Program Manager uses a high level of discretion, interpretation, and independent judgment in executing the responsibilities of the position. This position is governed by state and federal laws, and agency/institutional policy. Qualifications:

Required Education and/or Experience:

  • Two years of work experience in office administration or program administration;

  • Notary Public or ability to obtain certification within 90 days of starting employment.

Preferred Qualifications:

  • A paralegal degree or certificate.

Job Duties:

  • Plan Outreach Events and Meetings: The Pro Bono Program Manager will plan and implement outreach events across the State of Arkansas to introduce practicing attorneys to the VLSC, explain its services, and discuss the process through which volunteer attorneys can accept case referrals from the VLSC. This outreach includes developing relationships with law firms, corporations, government agencies, and nonprofit organizations to coordinate the recruitment of volunteer attorneys. The Pro Bono Program Manager will also assist in creating marketing and recruitment materials for the VLSC;

  • Develop and Conduct Training for Volunteer Attorneys: The Pro Bono Program Manager will assist the VLSC Director in creating and conducting free Continuing Legal Education (CLE) workshops on veterans' legal issues. The Pro Bono Program Manager will plan and coordinate the logistics of the workshops and work with the Arkansas Supreme Court Office of Professional Programs to obtain CLE approval for the workshops;

  • Maintain a Network of Volunteer Attorneys: The Pro Bono Program Manager will maintain the VLSC's database of volunteer attorneys who are willing to accept case referrals from the VLSC. The Pro Bono Program Manager will also respond to volunteers' inquiries and requests regarding case referrals;

  • Conduct Intake and Screen Cases for Placement with Volunteer Attorneys: The Pro Bono Program Manager will review requests for assistance to determine whether cases are appropriate for placement with a volunteer attorney or referral to other resources;

  • Manage Referrals to Volunteer Attorneys: The Pro Bono Program Manager will manage the process for placing cases with volunteer attorneys, refer cases to volunteer attorneys, and maintain regular contact with volunteer attorneys regarding the status of cases placed with them;

  • Work with Community Stakeholders: The Pro Bono Program Manager will meet with other organizations that work with the veterans' community in order to coordinate services, explore opportunities for collaboration, and leverage resources;

  • Manage Program Finances: The Pro Bono Program Manager will work with the VLSC Director to create an annual budget for the Pro Bono Program, track Program expenses, and prepare any necessary budget reports for the Program;

  • Provide Educational Outreach to Veterans: The Pro Bono Program Manager will provide educational programming to the veterans' community about the VLSC's services as well as their rights as veterans;

  • Provide Other Assistance: The Pro Bono Program Director will assist the Director of the VLSC with other projects as requested;

  • Attend applicable trainings and conferences to improve knowledge and job performance.

Knowledge, Skills, and Abilities:

  • Ability to work well with attorneys, military veterans, community stakeholders, pro bono partners, university administrators, and the public;

  • Familiarity with the local legal community;

  • Commitment to serving the veterans community and other under-served communities.

  • Ability to prioritize projects and manage multiple projects simultaneously, with strong organizational skills, attention to detail, and meeting deadlines;

  • Ability to work with and maintain confidential information;

  • Ability to analyze and use data in making decisions;

  • Excellent problem-solving skills;

  • Excellent listening skills and verbal and written communication skills;

  • Excellent financial-management and budgeting skills;

  • Proficiency in using office software (Microsoft Word, PowerPoint, Excel, Gmail, Google docs); case-management software (CLIO); and social media.

Additional Information:

Salary Information:

$50,000

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Kelly Terry, Associate Dean for Experiential Learning and Clinical Programs, ksterry@ualr.edu

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:Hearing, Sitting, Talking Frequent Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking Occasional Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking Benefits Eligible:Yes
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