Senior Refrigeration Service Technician - Austin, TX

Our Senior Commercial Service Tech (Commercial Refrigeration & Restaurant Technician) serves as a front-line resource to service technicians through technical support and provides guidance and training to other technicians. Responsible for troubleshooting, diagnosing, repairing and maintenance of industrial or commercial cooking, refrigeration and/or HVAC equipment (to include both hot-side and cold-side systems).

• Diagnose refrigeration and HVAC system performance through observation, testing and setup as required by trade/position and type/size of equipment to include: ice machines, reach in cooler/freezer, walk in cooler/freezer, make line, cold cases, MAU's, exhaust fans and up to 20 Ton Unitarian equipment.
• Performs disassembly and reassembly of industrial or commercial cooking, refrigeration and/or HVAC equipment to perform troubleshooting, planned maintenance and inspections as indicated in the service agreement.
• Completes service contracts, quoted projects and demand service calls as directed.
• Develops long-term relationships with customers and explains work performed to the customer's satisfaction.
• Communicates and documents project status to all project stakeholders.
• Serves as a front-line resource to service technicians through technical support.
• Coordinates the work of subcontractors, and trains and provides guidance to technicians.
• Coordinates multi-tech jobs, and accomplishes multiple tasks on multiple projects with minimal impact, if any, between projects.
• Reviews job contract specifications and assists with installation plan. Coordinates work so it aligns with the project and start-up schedule.
• Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
• Maintains equipment, tools, and inventory stock on service vehicle.

• Minimum of 4+ years of Commercial Refrigeration & Restaurant Service Technician experience
• High School Diploma or GED required.
• Two-year technical degree in related field is preferred.
• Must possess required registrations, professional licenses and/or certifications as required by the position.
• Ability to troubleshoot, diagnose and repair the following:
  • Ice Machines,
  • Reach-in & Walk-In Coolers
  • Reach-In & Walk-In Freezers
  • Make Line
  • Supermarket Cases and Supermarket Racks.
• Must have advanced knowledge of service processes, techniques and codes.
• Experience with graphic design, schematics and blue prints.
• Performs as a self-managed individual.
• Professional demeanor, solid interpersonal skills with good written and oral communication capability.
• Demonstrates strong business ethics at all times.

Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.

Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.

Join a growing team where your skills matter, and your future is built to last.

At TDIndustries, we believe opportunity should be built - and shared - by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity - never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.