Human Resources Coordinator II

Student Success and Well-Being HR Business Center:

The Division of Student Success and Well-Being (SSWB) is dedicated to creating an amazing UCF experience for all students. From enrollment through graduation, and even as our Knights enter the global workforce, we walk beside students with wraparound programs and services.

Our Mission:

The Division of Student Success and Well-Being (SSWB) fosters a holistic and engaged educational experience that empowers every student to thrive. We prepare individuals to graduate on time and make meaningful contributions to their communities. Through personalized care, guided pathways, and data-informed decisions, we are dedicated to transforming aspirations into achievements.

The Opportunity:

UCF's Student Success and Well-Being (SSWB) HR Business Center is currently seeking a talented Human Resources Coordinator ll to join their team! This position provides direct HR support for managers and employees in delivering HR services using a working knowledge of all applicable policies and procedures and leveraging Workday to complete transactions. Additionally, the HR Coordinator II fields questions on HR practices and strategies and/or escalates to HR Partner or HR Director. The position also provides broad Workday expertise and process support. HR Coordinators may support all employee types, or have a more dedicated focus for supporting staff, faculty, students, temporaries, grad assistants or postdocs.

Responsibilities:

• Provide first point of HR customer service for creating and managing positions, recruiting, and hiring, managing and tracking employment changes, processing pay changes, coordinating timekeeping, and managing appointments.

• Process HR transactions in Workday by reviewing and approving manager-initiated processes or initiating processes on behalf of the manager.

• Initiate and approve employee job changes in Workday (hires, transfers, promotions, renewals, compensation changes, one-time payments, etc.)

• Maintain working knowledge of all applicable policies and procedures and ensure process compliance with applicable rules, regulations, and policies.

• Support managers and employees with timekeeping processes and time audits.

• Conduct annual performance management tracking.

• Oversee local onboarding and offboarding.

• Maintain data integrity by reviewing processes for accuracy.

• Connect employees with appropriate departments for other services as needed.

• Escalate complex HR issues to HR Partner or HR Director.

• Assist in coordinating annual and occasional compliance training.

• Advise managers and employees on HR policies and procedures.

• Collaborate with HR Partners and Directors to provide HR related trainings to employees and managers within the college or division.

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information.

Preferred Qualifications:

• At least one year of experience in human resources, administrative support, or coordinator roles, preferably in a university, public institution, or similar setting.

• Demonstrated experience utilizing Workday, PeopleSoft, or other similar HRIS systems to initiate, manage, and track HR transactions and employee records.

• Proficiency in administrative procedures and office operations, including scheduling, records management, and coordination of multi-step workflows.

• Ability to leverage technology and computer systems to navigate HR platforms, input and manage data accurately, generate standard reports, and support digital workflows.

• Prior experience in a customer service-oriented role with the ability to interact professionally and provide courteous responses to inquiries from students, colleagues, and campus partners.

The most successful candidates may possess the following qualities:

• A service-minded approach with the ability to assess needs, uphold quality standards, and contribute to a collaborative, solutions-focused work environment.

• Ability to build effective professional relationships across teams and levels, showing both independence and a collaborative spirit while fostering a positive work environment and a sense of belonging.

• Highly organized and detail-oriented, with a proven ability to manage confidential information and maintain accurate, well-structured records.

• Strong critical thinking and problem-solving skills, including the ability to assess situations, evaluate alternatives, and apply logic to develop thoughtful, effective solutions.

Additional Application Materials Required:

In addition to your online application, please submit a resume and cover letter.

Special Instructions to the Applicants:

• The anticipated hourly rate range for this position is $20.29 - $23.28. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

• Hybrid work arrangements may be considered following an initial training period, in alignment with university policy, division guidelines, and supervisor approval.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.