Epic Analyst Associate, Willow, FT, Days, - Remote

Prisma Health
United States, South Carolina, Columbia
Oct 12, 2025
Inspire health. Serve with compassion. Be the difference. Job Summary Lead position in analyzing clinical, business and/or technical processes and problems and formulating and developing recommendations for new and modified systems that meet client and/or internal project requirements. Provides more advanced technical expertise than that of an Application Analyst in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Is generally assigned more complicated work efforts. Gathers and works with departments to prioritize development initiatives and activities. Provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs. Translates departmental requests into business functional requirements. Performs financial analysis/business plan/impact assessment. Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts. Ability to perform a variety of complicated tasks and may lead and direct the work of others. A wide degree of creativity and latitude is expected as part of the job performance as well as the ability to rely on judgment and experience to accomplish goals. Manages system upgrades and large projects. Responsible for oversight of assigned Epic modules, workflows and system configuration. Mentors Associate and Mid- level I/S Analysts in their roles and supervises work efforts as directed. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Performs the following under moderate to heavy supervision by the IS Project Manager and/or IS Senior Epic Analyst: Provides user functionality by maintaining application tables/ profiles/ dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements. Performs the following with moderate supervision by the IS Project Manager and/or IS Senior Epic Analyst: Supports customer relations and resolving customer issues related to software applications before involving the Manager. Interacts with users to develop plans to resolve their problems regarding the use of applications. Functions as a technical liaison with the respective vendors for all implementation and post implementation activities of specific Epic modules. Functions as a department contact and provides project management support. Performs the following with moderate supervision by the I/S Project Manager and/or I/S Sr. Epic Analyst: Participates in Prisma Health disaster recovery planning for assigned applications of support Completes tasks on time and meet assignment dates. Checks processes and tasks and ensures data integrity for assigned Epic and/or legacy applications, testing to ensure new code does not impact previous version or other systems May create training materials. Incorporates various learning techniques to achieve desired outcomes. Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study. Experience - Not defined. In Lieu Of In lieu of the educational and experience requirements listed above, an Associate degree in Computer Science or related field of study and two (2) years of related experience in a business, computer science, or clinical field/setting may be considered. In lieu of the educational and experience requirements listed above, a High School Diploma or equivalent and five (5) years related Information Technology experience in a business, computer science, or clinical field/setting may be considered. Required Certifications, Registrations, Licenses Required to obtain and maintain anEPIC modulecertification as required by the position. Certification must be obtainedwithin 6 months of hire date. Knowledge, Skills and Abilities Knowledge of Microsoft Office products Knowledge of SQL database - Preferred Knowledge of project management software, concepts and tracking - Preferred Knowledge of Health Care Software Applications - Preferred Related Information Technology experience in a business, computer science or health care setting - Preferred Work Shift Day (United States of America) Location Corporate Facility 7001 Corporate Department 70019687 ITS Pharmacy Systems Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.