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Sr. National Account Manager, Club Channel (Sweet Baked Snacks Sales Team)

The J.M. Smucker Company
United States, Arkansas, Bentonville
Jul 21, 2025

Your Opportunity as Sr. National Account Manager, Club Channel (Sweet Baked Snacks Sales Team)

You will be the Sales lead for a strategic business unit with the goal of driving profitable sales growth for both JM Smucker (JMS) and our club customers (Sam's Club, Costco US and BJ's Wholesale)

Location: Smucker sales office in Bentonville, Arkansas

Work Arrangements: Hybrid - onsite T/W/H weekly; maybe more as business need requires

In this role you will:

Business Management

  • Build and maintain collaborative relationships within club channel customers, broker partners and internal cross functional stakeholders
  • Lead, direct and manage broker partners to execute against commitments for Costco US
  • Own, nurture and influence direct customer management of Sam's Club and BJ's.
  • Develop and contribute to Channel and customer specific strategies to drive brand/category growth and achieve or exceed sales/profit goals
  • Own & lead negotiation for joint business planning, new items, key initiatives, etc. directly with customers or through broker where appropriate
  • Influence key stakeholders to implement solutions through fact-based presentations that deliver results that are beneficial for both companies
  • Support and partner with Supply Chain team to drive solutions with club channel customers
  • Grow partnership between customer and internal cross-functional teams to drive innovation and business opportunities.
  • Manage execution of everyday business, including Customer forms & reports, item/deal setup/ maintenance, online content, logistics and inventory management, etc.

Business Planning & Analysis

  • Own annual business plans, Internal QBRs & Customer Joint Business Plans
  • Perform in-depth analysis of sales and profit components, including merchandising, promotional and supply chain opportunities
  • Work with Madrid and syndicated data sources to manage and inform strategic and tactical plans
  • Manage internal sales system (promotions, deductions, forecast, etc)
  • Effectively manage trade budget and distribution, shelving, merchandising and pricing objectives
  • Forecast monthly and quarterly sales and communicate internally for production planning and financial forecasting
  • Ad-hoc financial and data analysis, including pre/post event analysis
  • Drive business process improvements by working closely with cross-functional business partners and team

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • Bachelor's degree
  • 5+ years of CPG sales experience with direct national account HQ management experience
  • Proven leader in negotiation success
  • Joint Business Planning and pro forma experience
  • Strong technical skills using Microsoft Office Suite
  • Excellent oral & written communication skills (negotiation, selling, presentations, etc)
  • Ability to travel up to 20% of work schedule

Additional skills and experience that we think would make someone successful in this role:

  • Previous club channel specific experience and/or Broker Management and services experience
  • Proficient in use of syndicated data sources (IRI/Nielsen) and customer data sources (Madrid)
  • Ability to relocate in the future for other growth opportunities with the Company

Learn more about working at Smucker:

  • Helping our Employees Thrive
  • Delivering on Our Purpose
  • Our Continued Commitment to Ensuring a Workplace for All

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