Collections - Specialist

Job Description:

Baptist Health is looking for a Patient Financial Services Collection Specialist to join our team. This is a remote position that requires residency in KY & IN

Patient Financial Services Collection Specialist is responsible for all insurance follow-up from third party payers, to be responded to in a courteous, timely manner. Representatives will process patient accounts to third parties and resolve accounts to a zero balance. The account representative is required to have competent writing skills and ensure proper account documentation. Verbal communication required for relaying issues/concerns with problem accounts to leadership.

Requirements

• High school diploma or GED required.
• An understanding of the health care revenue cycle required.
• One year of previous business office experience in a health care of related field required to be able to answer patient questions.
• An Associate Degree may be substituted for the one year of experience.