Senior Claim Technical Specialist - Cyber

QBE Americas, Inc.
tuition reimbursement, 401(k)
United States, Georgia, Atlanta
Aug 01, 2025
Primary DetailsTime Type: Full time Worker Type: Employee Senior Claim Technical Specialist - Cyber Location: USA -New York, NY, Atlanta, GA or Chicago, Ill Work Arrangement: Hybrid The salary range for this role is:$ 139,000 - $236,500 The Opportunity The purpose of this role is to investigate, evaluate, and resolve complex and high severity claims cyber and Tech E&O within the Financial Lines line of business. This involves managing a portfolio of claims and collaborating effectively with various internal and external stakeholders to achieve successful outcomes. Your Role Responsibilities: Manage a diverse portfolio of high-severity cyber and Tech E&O claims, conducting investigations and interpreting insurance contracts effectively and efficiently. Evaluate and negotiate the resolution of claims promptly, within appropriate authority and in compliance with laws and regulations. Drive the highest level of customer care and satisfaction to deliver superior claim outcomes. Collaborate with external counsel to formulate litigation strategy for desired outcomes. Direct and manage external advisors and vendors, including legal professionals and consultants. Analyse and determine appropriate case reserves on all claim files for actuarial accuracy. Represent the organisation in industry seminars and author articles on relevant subjects. Collaborate with Underwriters to address novel or complex risks and negotiate terms effectively. Take ownership of personal development and career planning to add value to the organisation continually. Manage budgeted resources effectively to meet requirements and achieve fiscal responsibility. Work Experience: Necessary Work Experience includes: 3-5+ years handling complex first party cyber claims, data breach class actions, wrongful collection and Tech E&O claims. Preferred Work Experience includes: Experience handling a diverse portfolio of claims. Qualifications: Necessary Qualifications include: Bachelors Degree or equivalent combination of education and work experience. Relevant insurance qualifications Preferred Qualifications include: J.D. strongly preferred Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team. QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to: Hybrid Working - a mix of working from home and in the office 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis Competitive 401(k) program with company match up to 8% Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice Tuition Reimbursement for professional certifications, and continuing education Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community To learn more, click here: Benefits \| QBE US. Why QBE? What if you could have a positive impact - at work and in the world? At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact. Join us now, so you can be part of our success - and we can be part of yours! https://www.linkedin.com/company/qbe-north-america/ QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information. Equal Employment Opportunity: QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship. Supplementary information Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Financial Underwriting, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Policy Interpretation, Problem Solving, Risk Management, Sound Judgment How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.