Outsourced Services Manager, Startup Operations

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.

EisnerAmper is seeking a senior-level Outsourced Services Manager who will be responsible for overseeing operational execution, internal reporting, billing coordination, and executive support for EisnerAmper's Startup Outsourcing practice. The role combines process ownership, people management, and strategic support for firm leadership. The ideal candidate is highly organized, proactive, experienced in managing both people and systems, and capable of driving results in a fast-paced, client-service environment.

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry

• You will have the flexibility to manage your days in support of our commitment to work/life balance

• You will join a culture that has received multiple top "Places to Work" awards

• We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions

• We understand that embracing our differences is what unites us as a team and strengthens our foundation

• Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

• Provide direct support to the Managing Partner, primarily managing a high-volume inbox and complex calendar coordination

• Proactively flag and respond to key emails, prepare agendas, and track action items

• Coordinate internal and external meetings, logistics, and occasional travel

• Own firm operations across the Startup Outsourcing group, including systems, tools, vendor coordination, and SOPs

• Oversee a part-time office administrator and delegate day-to-day office logistics, including supplies, guest experience, and scheduling meals or events

• Drive initiatives to improve workflows, productivity, and team efficiency

• Lead monthly billing cycle: manage time entry reviews, invoice generation, and payment follow-up

• Collaborate with client leads and accountants to ensure accuracy and timely collections

• Maintain updated client records, engagement letters, and billing data

• Generate dashboards and reports to support operational decision-making and employee engagement KPIs

• Provide insights and data support to group leadership

• Assist in onboarding new clients and employees with a focus on continuity and professionalism

• Participate in planning team events and office gatherings to foster collaboration and morale

• Help implement leadership communications, presentations, and internal messaging

• Support cross-functional collaboration across EisnerAmper service lines and innovation efforts

• In-person presence required at the San Mateo, CA office

• Occasional extended hours related to events or special projects

• Bachelor's degree required.

• Minimum of 6+ years of experience in operations, business administration, billing management, or executive support.

• Strong executive communication and prioritization skills

• Experience managing systems and workflows across cross-functional teams

• Expertise in calendar and inbox management for senior executives

• Advanced proficiency in Excel, PowerPoint, and G Suite

• Familiarity with tools such as QuickBooks, Xero, CRMs, and project management platforms

• Proven ability to work under pressure and manage multiple competing priorities

• Strong attention to detail with the ability to see the bigger picture

• Comfort operating in ambiguity and building process from scratch

• Demonstrated leadership and ability to manage junior staff or administrative support

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

The EisnerAmper Outsourcing group brings our team's specialized knowledge of accounting directly into the offices of a wide range of partners. When we work with a client, we become part of their business, and we don't take that lightly. Armed with cutting-edge industry technology and outsourcing practices, we're given the tools to both provide best-in-class service and constantly grow as professionals.

Through our team-based culture of creativity and collaboration across all levels, we hold each other accountable to always look for new innovative ways to grow as a group, better serve our clients, and advance in our careers.

Because we are a rapidly growing group, EisnerAmper Outsourcing employees have the opportunity to make a lasting impact on the business and its direction. Everyone has a voice to bring new ideas to the table, which are backed by the confidence, expertise, and global reach of the larger firm.

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, investors, and key stakeholders who serve these clients.

Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com

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For NYC and California, the expected salary range for this position is between

and

The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.