AVP, Employee Relations Officer

GENERAL SUMMARY

The AVP Employee Relations Officer is responsible for assisting with investigations, conducting fact-finding meetings, and performing leave administration. Under the supervision of the ER Manager, AVP Employee Relations Officer provides recommendations to managers regarding general complaints outside the ethics point system.

ESSENTIAL FUNCTIONS

• Assists in the investigation of general team member complaints or concerns outside the Ethicspoint system ensuring compliance with Bank policies and procedures.
• Conducts effective and objective fact-finding meetings. Partners with ER Manager, Legal, or outside counsel as needed/required to reduce legal risks and ensure regulatory compliance.
• Drafts closing memos and investigation reports.
• Conducts exit interviews for voluntary resignations including retirements. Tracks trends and provides turnover metrics. May assist in involuntary terminations.
• Works closely with management and team members to improve working relationships, morale, engagement and retention.
• Presents Inspirational Leadership Training modules - 3-4 per year - to all people managers.
• Manages requests for medical accommodations, the interactive dialogue process, and requests for ergonomic assessments and equipment.
• Administers leaves of absences for team members in all nine states in partnership with Payroll and Benefits business partners.
• Stays current on HR trends to develop solutions using current best practices in the field.
• Ensures a strong understanding of laws and regulations to help the company stay in compliance.
• Manages reports and projects assigned to include an affirmative action plan and audit requests.
• Manages the Workplace Violence Prevention Program.
• Manages data exfiltration from Information Security and completes fact-finding interviews with team members and prepares corrective action.
• Works with people managers to prepare performance counseling documentation which would include Performance Improvement Plans, written warnings, and professional expectations memos.

QUALIFICATIONS

Education:

• Bachelor's degree in Business Administration or Human Resources preferred.

Experience:

• 3-5 years of experience in human resources, preferably experience in employee relations and/or leave administration.

Skills/Ability:

• Strong verbal and written communication skills. Familiarity with all HR disciplines, as well as current best practices and HR trends. Ability to establish and maintain effective relationships with all levels of team members required. Strong attention to detail and analytical problem-solving skills a must. Able to independently manage projects. Computer skills in Word and Excel. Ability to travel to various sites as needed.

OTHER DETAILS

$75K - $90K / year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

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Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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Cathay Bank endeavors to make www.CathayBank.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.