Business Risk & Controls Advisor

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, or Phoenix, AZ.

The Business Risk & Controls Advisor role within the Business Segment of the General Bank is responsible for supporting the management of risks associated with one or various Business Units (BU) within Payment Services, Specialty Business, Sales Strategy, or the Business Segment Products & Delivery team.

Responsibilities:

• Evaluate business activities to identify potential risks and design effective processes and controls to mitigate them, promoting ownership and accountability within the first line of defense.
• Ensure operational practices and internal controls are aligned with risk management standards, corporate policies, and regulatory requirements.
• Contribute to the development, execution, and continuous enhancement of the organization's risk management framework, including related policies, procedures, and governance structures.
• Collaborate with stakeholders to assess control gaps or deficiencies and develop practical, results-driven remediation plans.
• Deliver ongoing guidance and education to business units on risk management principles, best practices, and program expectations.
• Coordinate across business functions to identify risk interdependencies and ensure an integrated, enterprise-wide approach to risk mitigation.
• Support the execution and maintenance of governance routines and risk management programs, ensuring alignment with organizational objectives.
• Provide execution support of all testing activities performed, and drive business process improvements based on outputs of control testing.

• Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities and risks and operationalize 2nd line requirements for business area. Collaborate with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
• Business Risk Management Support - Supports the execution and implementation of policies, standards, and procedures with BU associates in alignment with the Company's risk management framework. Aids the business in identifying risks & control gaps. Leads the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop and execute action plans and mitigation strategies to address root causes & prevent recurrence. Monitors the status and effectiveness of issue remediation efforts, providing regular updates and reports to senior management. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives. Supports prioritization and capacity assessment, ensuring resource alignment with strategic objectives and risk management initiatives.
• Regulatory and Internal Audit Engagement - Supports regulatory and Internal Audit inquiries, examinations, and audits in collaboration with internal stakeholders. Assists in the business development of regulatory submissions, response and reporting requirements, driving accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Develops BU risk reports that provide a comprehensive view of risks impacting the BU. Monitors BU risk and control performance. Effectively manages and summarizes top and emerging risks and actions to address impacts. Reports key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Advises BRC and/or BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.

Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operations Risk OR

High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operations Risk

Preferred Qualifications:

• Advanced Degree Area of Study: Finance or Risk Management
• Experience within Payment Services, Specialty Business, Sales Strategy, or the Business Segment Products & Delivery
• Knowledge of risk techniques, practices, and control frameworks
• Knowledge of various banking and government regulatory requirements and processes
• Knowledge of regulatory guidance pertaining to enterprise risk and operational risk
• Ability to work effectively with associates, senior management and various committees

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.