Section Manager - Project Management - Business Services

Consolidated Edison Company of New York
$140,000.00 - $190,000.00 / yr
United States, New York, New York
4 Irving Place (Show on map)
Jul 23, 2025
Overview The Section Manager, Business Services of PMO provides leadership in the planning, directing, monitoring and coordinating of all contract administration, large project procurements and bid strategies, and invoice reconciliation activities within O&R Operations, O&R EH&S, and O&R Facilities. The position provides managerial direction to support O&R's Operating Organizations, safety and environmental excellence, effective cost management, operational excellence, improving the customer experience and delivering a quality product within specification compliance. The Section Manager ensures all members of the organization are provided with the necessary training; and initiates/promotes technology to provide a leading-edge payment reconciliation to reduce payment processing times; and to maximize the effectiveness of the organization. The Section Manager ensures that contractor payments and contract change orders are processed on time, and accurately, with proper documentation. The Section Manager also is responsible for the managerial oversight of the estimating function within the PMO which provides estimates and estimating services for all of O&R Operations on new large projects and annual estimates associated with O&R's Electric Engineering budget, and the creation and update support of project schedules for all project managers. Responsibilities Core Responsibilities Environmental & Safety Compliance: Ensure all safety policies and procedures are followed and enforced and provide the needed leadership around promoting good housekeeping practices and the use of HPI while in the office or on field visits. Ensure compliance with environmental rules and regulations. Leadership: The ability to drive positive change and facilitate buy in from the organizations customers and direct reports. Be an engaged change leader for process and system improvements. This will enable the Construction Department to manage projects efficiently in order to meet or exceed its Key Performance Indicators (KPIs). Continue to implement controls to address potential fraudulent/rogue behavior by employees or vendors and ensure processes are in place to monitor abnormal or inconsistent payment activities. This would include taking appropriate actions and elevate concerns to the proper authorities. Contract Administration: Provide the direction, support, and oversight as requested by O&R Operations Organizations that oversee construction contractors performing both inside and outside plant work. Understand the operations and procedures of the IT, Law, Auditing, and Supply Chain departments and enlist those teams as needed. Contract support primarily includes but is not limited to processing unit price, fixed price and EPC or Design Build contractor payments as well as processing contract change orders on Oracle Blanket Purchase Agreements and Complex Service Orders. Invoice Reconciliation: Ensure that all invoices are reconciled in compliance with company instructions and procedures (CM-1, DOA, SCOPs, etc.). Ensure timely processing of payment to vendors and provide the leadership in interacting with O&Rs Operating Organizations when there are payment discrepancies. Customer Experience: Provide support as needed and attend customers Business and Safety Meetings and/or Major Project Status Meetings, Contractor meetings and Bid-Walks on a periodic basis to improve the customer experience. Personnel: Develop and deliver clear job roles and expectations across the section. Assist in the recruitment, selection and development of personnel. This includes annual checkpoints, reviews, recommend salary adjustments, promotion, transfers and discharges. Training/Development: Assist in the development of training curriculum and oversee the effectiveness. Ensure compliance with training attendance goal. Provide challenging and stretch tasks and assignments and ensure opportunities for the development of all employees in helping them reach their full potential in the Company. Emergency Support: Provide support to the operating organizations during system emergencies by redirecting the resources of the group to assist in the fullest possible extent. Equal Employment Opportunity: Ensure adherence to the Companys Equal Opportunity policies. Through leadership practices ensure there is a respectful work environment amongst team members and respect for all cultural and physical differences of others. Communication: Establishes an effective line of communication with senior management and organizations being served by the group's construction activities to facilitate the open exchange of shared goals and requirements to be accomplished through the completion of the projects. Perform other related tasks and assignments e.g. working on special projects as needed with cross organizational teams in order to continue forward momentum, growth and positive change. Qualifications Required Education/Experience Bachelor's Degree and 8 years relevant work experience Preferred Education/Experience Bachelor's Degree Engineering, Finance, Construction Mgmt., Information Technology and 8 years relevant work experience Relevant Work Experience A minimum of 5 Years of supervisory/managerial experience that includes 3 years administration and procurement experience on contracts or 3 years invoice/payment reconciliation experience, required. Working knowledge and experience in the following areas: Contract Administration, Supply Chain, Construction Operations, Contractor Payments, Change Management, required. Strong knowledge of resource allocation, required. Seeks to acquire knowledge in area of specialty, required. Skills and Abilities Ability to analyze and interpret financial data Demonstrated problem solving skills Ability to build strong customer relationships Demonstrated written communication skills Develops and delivers effective presentations Effective interpersonal skills Effective negotiation skills Strong written and verbal communication skills Ability to lead/manage others Instills commitment to organizational goals Ability to influence internal and/or external constituents Ability to represent the company with external constituents Excellent organizational skills Well organized, detail oriented and flexible to handle multiple assignments Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Licenses and Certifications Driver's License Required Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must have a valid driver's license. Must be able and willing to travel within Company service territory, as needed. Must respond to system emergencies Must work at field locations in all weather conditions Must travel to company locations to work on storm restoration and heat contingencies Must use their personal vehicles and transport, store, and secure company laptop computers and other job related equipment in the vehicle. Reimbursement for use of personal vehicle is available through the company mileage procedure