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Customer Service Specialist

Aleron
United States, New York, Lockport
Jul 23, 2025


Description

Are you a Customer Service Specialist looking to join one of the top companies in the Banking Industry?

Are you looking to further your career and grow?

Do you have customer service experience?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work ON-SITE with our client in Lockport, NY. Interested?

Here's what you'd do:

  • Act as the primary customer service contact for inbound customer/client calls, solving problems and answering inquiries for all treasury management products, utilizing excellent oral and written communication skills.
  • Receive incoming customer client calls using excellent customer service and telephone skills.
  • Answer inquiries and resolve customer issues for all treasury management products.
  • Uses related software, mainframe applications, and appropriate documentation to answer inquiries.
  • Work directly with external business and corporate customers, product managers, sales representatives, and Treasury Management operational staff to resolve product issues, customer problems, and more complex inquiries.

Here's what you'll get:

Pay: $18.57 - $30.95 / hr.

Hours: 40 hrs/Week.

Length: Temp (2 months).

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Requirements
Required Skills / Qualifications:
  • Associate Degree.
  • Minimum 1 year of customer service experience.
Preferred Skills / Qualifications:
  • Bank Teller Experience.
  • Microsoft Communication.

Additional Information:

  • Upon offer of employment, the individual will be subject to a background check and a drug screen.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

Apply

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