Housekeeping Supervisor

Description

At Saint Kate - The Arts Hotel, cleanliness isn't just a standard-it's part of the art. We're looking for a passionate and detail-oriented Housekeeping Supervisor to join our team and help lead the charge in delivering immaculate, inviting, and inspiring guest spaces. If you take pride in precision, love leading by example, and want to be part of a team that blends hospitality with creativity, this is your stage. Saint Kate is a one-of-a-kind hotel in the heart of Milwaukee's Theater District, where every guest stay is enhanced by artistic expression and thoughtful service. As part of Marcus Hotels & Resorts, we're proud to deliver unforgettable experiences to guests while supporting growth, collaboration, and career development for our associates.

What You'll Be Doing:

• Supervise daily housekeeping operations, ensuring rooms, corridors, and public spaces meet the highest cleanliness and presentation standards

• Conduct room inspections and follow up on quality issues and maintenance concerns

• Train, coach, and support housekeeping staff to maintain consistency, morale, and efficiency

• Assist with scheduling, supply inventory, and daily assignment distribution

• Respond promptly to guest requests and service recovery situations with professionalism

• Ensure compliance with safety, sanitation, and hotel policies

• Collaborate with Front Office and Engineering teams to ensure smooth operations and timely room readiness

• Jump in as needed to support the team, whether it's cleaning a room or handling a guest request

What We're Looking For:

• 1+ year of housekeeping or supervisor experience in a hotel or similar environment

• Strong attention to detail and a passion for creating clean, welcoming spaces

• Effective communication and leadership skills

• Ability to multitask and make quick, thoughtful decisions

• Comfort with using housekeeping management systems and Microsoft Office

• A positive, team-oriented mindset and a drive to lead by example

• Flexibility to work weekends, holidays, and varying shifts as needed

What's In It For You?

• Complimentary, well-balanced meals every shift

• Hotel and dining discounts at Marcus Hotels & Resorts properties

• "Two for one" movie ticket perks at Marcus Theatres

• Paid time off and paid holidays

• Full benefits package including medical, dental, vision, life insurance (after 30 days)

• 401k with employer match and employee assistance program

• Career growth opportunities within the Marcus portfolio

About Us:

Saint Kate - The Arts Hotel is a trailblazer in creativity-driven hospitality, blending high-end accommodations with rich cultural experiences. As a part of Marcus Hotels & Resorts, we're committed to creating a workplace where individuals are celebrated for their uniqueness and inspired to grow. We believe that a well-kept room is not just a space-it's the first impression of a work of art.

This description outlines the general nature and key responsibilities of the role but is not all-inclusive.

Saint Kate - The Arts Hotel is an Equal Opportunity Employer.