Director Human Resources Learning and Development Solutions

*Restricted to current City of Minneapolis employees in the Human Resources Department*

Responsible for creating strategy and directing successful implementation of Enterprise-wide talent and organization development programs and services, including oversight and accountability for leadership development, employee learning, employee engagement, workforce planning, succession planning, knowledge transfer, and change management, with the over-arching purpose of strengthening a performance-based, culturally agile culture that supports City goals, values and objectives.

• Set strategic direction for learning and development to ensure employee learning and development initiatives align with and support City business imperatives. Participate in setting HR strategic direction and developing operational plans.
• Establish and monitor division budget; determine and manage division expenditures. Perform make-or-buy analyses to determine optimal use of internal vs. external resources to fulfill needs.
• Identify and reinforce the core expected employee performance competencies through programming, skill-building and structured communication.
• Establish workforce, succession and knowledge management strategies for identifying, developing and promoting high-potential and high-performing staff, and mitigating risk.
• Create and implement enterprise-wide learning and development strategies, with a key emphasis on leadership development for all levels of leaders.
• Lead, manage, supervise and support division staff using methods that foster high performance and team collaboration.
• Consult with leaders throughout the enterprise and propose organization development interventions and solutions to heighten successful accomplishment of their department goals.
• Create and foster a consistent set of change management practices that increase the likelihood of success of the City's large change initiatives.
• Introduce best practices across the Enterprise to increase employee engagement and retention, supporting the attainment of the City's EEO goals.
• Develop quality standards and consistent practices to ensure services, programs and other deliverables meet and/or exceed customer expectations. Implement continuous improvement initiatives.

MINIMUM EDUCATION
Bachelor's Degree in Human Resources Organization Development (HROD), Psychology or related field with an emphasis on human behavior and organization dynamics.

MINIMUM EXPERIENCE
Eight (8) years of human resources and organization development experience in a workplace environment which must include at least five (5) years experience with employee engagement, leader and professional development, succession and workforce planning, talent management, change management, as well as building and leading high-performance teams.

LICENSES/CERTIFICATIONS
None required

PREFERRED QUALIFICATIONS

• Master's Degree
• SHRM-SCP designation
• Certifications in leadership development programs or other models, methods and tools, such as PROSCI change management

• Strong ability to recruit, select, coach and supervise a team, and confront and deal with performance issues.
• Strong ability to consult with, coach and influence top-level to frontline leaders.
• Strong ability to plan and execute cross-organizational strategies, plans and programs designed to increase performance and positively impact culture.
• Deep knowledge of and experience with all aspects of the ADDIE skillset (Assess and analyze learning needs/ design and develop programming, implementation and program evaluation).
• Deep knowledge of and experience with human development interventions at the organization, team and individual levels.
• Knowledge of and experience using core methods and models, including a grasp of neuroscience principles and positive psychology.
• Extensive knowledge of and experience with talent management, including high-potential identification, talent review, succession management and knowledge transfer.
• Knowledge and understanding of HR functions and inter-dependencies, and familiarity with local, state and federal laws.
• Ability to collaborate with a variety of external stakeholders, including elected officials, union representatives, boards and committees, and vendors.
• Ability to stay continuously abreast of new developments in the field of talent development by reading and performing research and benchmarking.
• Ability to engage and collaborate successfully with people from diverse backgrounds and create a learning climate of welcome, respect and inclusivity.
• Excellent verbal and written communication abilities.
• Analytical abilities, including budget management and data analytics.
• Knowledge of and experience with vendor management.
• Proficiency with Human Capital Management systems and software programs, including selecting and implementing learning and content management systems.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.