Claim Team Manager - Property Field Inspection

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work:

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

This position is located in Buffalo, NY and responsible for leading a team who services these zip codes:14001 14004 14005 14006 14008 14009 14011 14012 14013 14020 14024 14025 14026 14028 14030 14031 14032 14033 14034 14036 14037 14039 14040 14041 14042 14043 14047 14048 14051 14052 14054 14055 14056 14057 14058 14059 14060 14062 14063 14065 14066 14067 14068 14069 14070 14072 14075 14080 14081 14082 14083 14085 14086 14091 14092 14094 14098 14101 14102 14103 14105 14108 14109 14111 14113 14120 14125 14126 14127 14129 14130 14131 14132 14134 14135 14136 14138 14139 14141 14143 14145 14150 14166 14167 14168 14169 14170 14171 14172 14173 14174 14201 14202 14203 14204 14206 14207 14208 14209 14210 14211 14212 14213 14214 14215 14216 14217 14218 14219 14220 14221 14222 14223 14224 14225 14226 14227 14228 14260 14261 14301 14303 14304 14305 14411 14416 14420 14422 14423 14427 14428 14464 14468 14470 14476 14477 14479 14481 14482 14486 14511 14514 14517 14525 14530 14533 14536 14539 14546 14549 14550 14559 14569 14571 14586 14591 14604 14605 14606 14607 14608 14611 14612 14613 14614 14615 14616 14619 14620 14621 14623 14624 14626 14627 14701 14706 14707 14708 14709 14710 14711 14712 14714 14715 14716 14717 14718 14719 14720 14721 14722 14723 14724 14726 14727 14728 14729 14731 14732 14733 14735 14736 14737 14738 14739 14740 14741 14742 14743 14744 14747 14748 14750 14752 14753 14754 14755 14757 14760 14767 14769 14770 14772 14774 14775 14777 14778 14779 14781 14782 14783 14784 14785 14787 14802 14803 14804 14806 14813 14822 14836 14846 14880 14884 14895 14897

Competitive candidates should reside within a commutable distance of this territory.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate the following:

• Effective written and verbal communication skills
• Demonstrated leadership behaviors
  
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• May be required to complete Rope and Harness Safety Training
• A valid driver's license is required

Preferred:

• Bachelor's degree in a related field of equivalent work experience
• Claims operations and/or call center experience
• Prior leadership experience
• Experience with Xactimate, XactContents

Additional Details:

• Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s)

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $104,000.00-139,500.00
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 24% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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