Salesforce System Architect

Job Description:

WHY CHOOSE US?
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW ABOUT THE JOB:
The Salesforce System Architect is a strategic technology leader within the Agile Release Train (ART), responsible for defining and evolving the architectural runway across Salesforce and adjacent platforms. This role partners closely with senior business leaders and enterprise architecture to align technology strategy with business outcomes, ensuring scalable, secure, and cost-effective solutions. We are hiring for American Red Cross within our Training Services line of business.

The work location for this position is hybrid working 3+ days a week from the American Red Cross office located in Fairfield, New Jersey. This role may be eligible for relocation assistance.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
* Define and maintain the architectural vision and roadmap for Salesforce and integrated systems.
* Collaborate with Product Management, Release Train Engineer, and Business Owners to ensure alignment between business strategy and technical execution.
* Guide solution design across teams, ensuring consistency with enterprise architecture and SAFe principles.
* Evaluate emerging technologies (e.g., AI, cloud, integration platforms) to enhance business capabilities.
* Ensure architectural runway supports near-term features and long-term scalability.
* Provide hands-on technical leadership when needed, especially in critical design decisions.
* Foster strong relationships with vendors and ensure continuity of operations across platforms.

Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Note: Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

WHAT YOU NEED TO SUCCEED (required/minimum qualifications):
* 10+ years in enterprise technology leadership, including 5+ years managing large-scale Salesforce programs. Strong preference for eCommerce, learning management, product delivery background.
* Bachelor's degree in IT, Computer Science, Engineering, or related field; advanced degree preferred.
* Deep expertise in Salesforce architecture and development, including Service Cloud and Community/ Experience Cloud.
* Strong background in cloud platforms (AWS, Azure, GCP), integration technologies (API, ESB, iPaaS), and data architecture (MDM, BI, Data Warehousing).
* Familiarity with ITIL, service management tools (e.g., EasyVista), and enterprise-grade security and privacy standards.
* Strategic thinker with a passion for emerging tech (AI, automation) and its application to business innovation.
* Excellent communicator and collaborator, able to influence senior stakeholders and drive consensus.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications):
* Preferred: Proven experience as a System Architect in a SAFe Agile environment.
* Preferred certifications: Salesforce CTA, System Architect, Application Architect, Platform Developer, Advanced Admin, App Builder, and relevant consultant certs.

* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

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PAY INFORMATION:
The annual salary range for this position is $190K - $225K. We do not offer an annual bonus for this role.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
* Medical, Dental Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO: Starting at 19 days a year; based on type of job and tenure
* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
* 401K with up to 6% match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition

*LI-EH1
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Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights