APP Program Manager

Minimum Education
Master's or Doctoral degree as Advanced Practice Nurse or Physician Assistant from an accredited University (Required)

Minimum Work Experience
At least 5 years of experience as a Pediatric Nurse Practitioner or Physician Assistant. Preferred advanced practice leadership experience for example as an APP lead, clinical manager, program director, educator or comparable positions. (Required)

Required Skills/Knowledge
Ability to advise, collaborate and lead APP clinical professionals and experts.
Program development, implementation, and facilitation.
Quality Improvement

Required Licenses and Certifications
Advanced Practice Registered Nurse (APRN) (Required)
Physician Assistant (Required)Basic Life Support for Healthcare Provider (BLS); Certified Pediatric Nurse Practitioner (CPNP); Family Nurse Practitioner-Board Certified (FNP-BC) Physician Assistant (Required)

Functional Accountabilities
Strategic

• Works with APP Director, Leads and educators to support APP professional development to identify, evaluate and support continuing education.

• Accountable for engaging APP leads and organizational stakeholders to promote recruitment, retention, patient quality and safety and APP engagement.

• Accountable for reporting APP assessments and making strategy recommendations to Director.

• Integrates quality improvement methodology into APP education through tools, training, and hardwire principles into our organization to make processes more efficient.

• Contributes to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.

Financial

• Identifies opportunities for cost containment and reduction related to APPs.

• Accountable for organizing and maintain databases to track projects related to APP recruitment and retention, satisfaction, communication.

• Makes recommendations to Director related to current trends and broader impact related to APP retention, recruitment and professional development.

• Prepares periodic summaries and annual report of projects, metrics, and findings for Director.

Leadership

• Performs administrative and reporting responsibilities per APP department.

• Supports APP led initiatives, at the department and clinical level as needed.

• Participates in the APP council meetings.

• Provides and participates in APP department updates.

• Participates and helps facilitate APP leadership.

• Provides engagement and collaboration with organizational initiatives, leaders and APPs

• Manages, supports and helps to facilitate APP led programs

• Supports APP scholarship, research and quality improvement

• Leads or Co- leads APP lead meetings.

• Responsible for supporting APP leads and professional development needs.

• Relays important and timely updates to staff regarding operations of APP and organizational programs.

• Liaises to department(s)/division(s) leadership and APP director regarding APP professional development and clinical practice.

Professional Practice/ Research/ Education

• Contributes to the sustainability and advancement of APP excellence.

• Ensures practice is evidence based.

• Identifies opportunities for cost containment and reduction.

• Acts as a clinical resource for organization and APP staff.

• Leads hospital/division performance improvement projects and supports APPs to do the same.

• Continuously evaluates APP department programs and projects.

• Maintains knowledge and responsibility for APP professional development and clinical practice.

• Written communication reflects clear concise, goal directed, and objective information.

• Collaborates with staff, patient/families, and members of the healthcare team to facilitate patient outcomes.

Organizational Accountabilities
Organizational Accountabilities (Leader)
Deliver

• Set and clearly communicate team goals and priorities in alignment with departmental goals and budgets

• Develop the budget and assign resources to meet the team goals

• Provide the resources and guidance required for employees to perform effectively

• Develop procedures to ensure high safety and quality, and course-correct as needed

• Identify customers' needs and ensure service excellence in meeting those needs

Engage

• Be the link between the department and the team in defining the strategies to meet team goals

• Provide prompt and clear feedback to staff and support their performance

• Ensure team adherence to organizational regulations

• Manage the working environment to promote productivity and motivation

• Represent the team in clearing obstacles to high performance

• Hire staff and develop their capabilities

• Monitor and promote strong employee engagement

Grow

• Encourage and share new ways of making the right work easier to do

• Recognize and share incremental improvements in operations

• Promote the success of organizational and department initiatives by clearly aligning programs to the mission