Customer Service Representative

TEKsystems
$28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oklahoma, Oklahoma City
Jul 30, 2025
Description Provides a central contact for new construction accounts within the scope of the Serve New Business Process. Ascertains required resources for service initiation and coordinates activities with Project Leaders & other Field Personnel. Serves as liaison between company and customers and monitors progress of project from initiation through completion to ensure efficient and timely initiation of service. General responsibilities with standardized processes. Works under limited supervision. Resolves routine questions and problems. Refers the more complex issues to higher levels. Follows established procedures to accomplish requirements of job. Some latitude for deviation. Maintain and coordinate service area inspections. Audit orders to ensure adherence to process. Answer inquiries from customers and Company members regarding the status of jobs and inspections. Serve as liaison between various Company departments and city/county electrical inspectors. Initiate contract; monitor project status and assure timely records updates. First contact for new construction services in our service territory. Prepare and Coordinate with Project Leaders, Schedulers & Field personnel various orders as required to initiate, terminate, maintain or correct customer records. Additional Skills & Qualifications CADS- Knowledge about Dispatching and Analyzing Tickets information Experience Level Intermediate Level Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oklahoma City,OK. Application Deadline This position is anticipated to close on Aug 1, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.