Admissions Coordinator

Join PrairieCare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At PrairieCare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact.

We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at PrairieCare. Together, we can make a profound difference in the lives of those we serve!

Exciting Opportunity: Admissions Coordinator at PrairieCare!

Are you passionate about mental health and ready to make a difference in the lives of individuals seeking care? Join our dedicated team at PrairieCare as an Admissions Coordinator! In this vital role, you will be the first point of contact for patients and their families, guiding them through the admissions process and connecting them with the services they need.

Key Responsibilities:

• Connect & Assess: Review, assess, and link callers with information about our mental health services.
• Crisis Management: Triage crisis phone calls, assess for safety, and complete safety planning as needed. Provide county crisis resources to those in need.
• Screen & Schedule: Complete Mental Health Screens over the phone and schedule Admission Diagnostic Assessments and intake appointments for both program and outpatient clinic services.
• Referral Coordination: Facilitate internal and external direct referrals to our services, consulting with physicians as needed to ensure smooth transitions into our programs.
• Monitor & Follow Up: Keep an eye on online channels for patient inquiries through our website and follow up with patients as appropriate.
• Customer Relations: Provide effective customer relations in line with PrairieCare policies, ensuring a supportive and compassionate experience for all callers.
• Additional Support: While not the primary function, be prepared to assist with Needs Assessments as needed.

Who You Are:

• A compassionate communicator with a strong understanding of mental health services.
• Skilled in crisis management and able to assess safety effectively.
• Organized and detail-oriented, with the ability to manage a variable workload.
• Committed to providing exceptional customer service and support to patients and their families.

Why Join PrairieCare?

• Be part of a mission-driven organization dedicated to improving mental health care.
• Work in a supportive and collaborative environment with a team of dedicated professionals.
• Enjoy opportunities for professional growth and development in the mental health field.

If you're ready to make a meaningful impact and help individuals navigate their mental health journey, we want to hear from you! Apply now to join our compassionate team at PrairieCare!

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly at Sydney Spencer, either via email at sydney.spencer@newporthealthcare.com or by phone at 615-961-4138. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

• High School Diploma or equivalent is required.
• Bachelor's degree or two (2) years of applicable experience in the behavioral health field preferred.
• Experience in triage of psychiatric emergencies is preferred.
• Working knowledge of behavioral health and insurance verification process preferred.
• Knowledge of DSM-5 criteria, possess interviewing and assessment skills, and display a professional attitude in all aspects of performance.
• Oriented and educated in gender, cultural differences, and age-appropriate care for psychiatric and chemical dependency services.
• Must possess skills to communicate clearly and effectively with Clinicians.
• Must have computer skills using Microsoft Office Products including Word and Outlook.
• Ability to smoothly and rapidly shift between dissimilar tasks.
• Ability to communicate well both verbally and in writing.
• Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations.
• Ability to make effective decisions while in stressful situations and circumstances.

Compensation for this role ranges from $22-28 per hour depending on education and experience.

Schedule: Monday-Friday (9:30AM-6PM CST)

Benefit options include:

• Medical/Dental/Vision
• Company paid life insurance
• Paid time off including sick time
• Voluntary Short term and long-term disability
• 401K with company match
• Flexible spending accounts
• Tuition Reimbursement
• Student Loan Repayment

PrairieCare Healthcare is an Equal Opportunity Employer.

PrairieCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process are encouraged to email accommodations@prairiecare.com for assistance.

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