Senior Program Manager

This position willlead a variety oflarge projects or programsto apply transformation principles and tools to ensure Quest Diagnostics isefficientand effective inthe delivery of its services, solutions, and processeswhile improving customerand employeesatisfaction.This position will also be responsible for coaching others to learn and apply transformation principles and tools to their daily work.

In addition, this position may lead a team of transformation project management specialists through a portfolio of medium projects while coaching others in the organization to learn and apply transformation principles and tools to their daily work.

*Please note this position will be hybrid. The position can be based in one of the following locations; Secaucus NJ, Lenexa KS, Dallas TX, Tampa FL, Dallas TX, Schaumburg IL

Pay Range: $110,000 - $140,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Leads projects and working teams to effectively initiate, plan, execute, monitor, and closeprojects

Leadsprojects

• Leads projectsthrough issues, roadblocks, andproblems
• Acts as a change agentto drive teamstowardsuccess
• Guides team members to perform through issues andconstraints

Ownsprojects

• Owns the timeline, budget, resource constraints, and deliverables/results
• Shifts between the big picture and the small-but-crucialdetails
• Is prepared to roll up their sleeves and work through detailedissues

Managesprojects

• Ensures all appropriate tools are completed and used effectively (e.g., charter,Ganttchart, status updates)

Communicates

• Actively communicates with project sponsors andstakeholders
• Establishes regular points ofcommunication
• Manages sponsor and stakeholdersexpectations

Delivers the expectedresults

• Performs root cause analysis on project shortfalls andtakes corrective action asnecessary

• Applies project management tools and techniques, as well as other transformation principles and tools, toward a variety oflarge,and likely inter-related,projects
• Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones anddeliverables
• Coaches other employees onthe use of various tools, concepts and practices foundational to transformationinorderfor Quest Diagnostics employeesto build self-sufficiency, sustainability andscalability
• Active effort toward obtaining a PMP certification administered by the Project Management Institute (PMI) required
• Participates in Communities of Practice
• Leads trainingclasses
• Documentsbusiness processes
• Completes required continuedlearning

Education Required: Bachelor's degree or equivalent work experience

Knowledge:

• Demonstrated experience leading large or complex projects with multiple workstreams from initiation to completion(7-10years experience)
• Demonstrated experience facilitating discussions orworkshops
• Demonstrated ability to develop strong relationships withothers
• Demonstrated experience leadingchanges
• Demonstrated ability to influence businessleaders
• Some experience with process management
• Basic knowledge of VOC tools
• General knowledge of Hoshin and breakthrough planning

Skills:

• Demonstrated data analysisskills
• Problemsolvingskills
• Effective written and verbalcommunication skills across multiple formats:formal presentations, meetings, conference calls,e-mails,andmemos
• Skilledin Microsoft Word, Excel, PowerPoint, and Project
• Interpersonal skills
• Decision makingskills
• Planning and organization skills
• Negotiation skills
• Results-oriented
• Creative
• Persistent
• Composed
• Able to learn new conceptsrapidly
• Able to work independently with littlesupervision

License/Certifications:
Formal training in project management or continuous improvement methodologies is preferred (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints)
PMI Project Management Professional (PMP) (Required)