Position Information
| Posting Number |
PG195344TM |
| Position Number |
39LT01 |
| Position Type |
Temporary |
| Essential Job Duties |
The Program Associate is responsible for facilitating front office operations and ensuring visitors are welcomed. This position is responsible for disseminating information and responding to inquiries about the study abroad process and policies in an accurate, courteous, and timely manner, and providing exceptional service and support, and helping to resolve challenges as they arise. Managing the general office email account and interacting with students, families, academic units, and partner offices, this position is expected to maintain the confidentiality of communications and files and protect student privacy according to federal law and institutional policies.
Primary Responsibilities
- General advising: manage general study abroad email account, phone and front office reception
- Answer questions about study abroad opportunities, the application process, general funding information, the study abroad pre-departure process, and post-program transfer credit processes
- Provide walk-in study abroad advising weekly
- Interact with students, families, academic units, and partner offices; this position is expected to maintain the confidentiality of communications and files and protect student privacy according to federal law and institutional policies
- Provide student employee support for front office operations. Responsibilities will include managing day-to-day functions and projects, and providing feedback to their supervisor to assist in strong performance and a positive work experience for student staff
- Process international transcripts and course approval forms in coordination with the academic units and Registration and Records
- Following up with students so study abroad application requirements are completed before departure
- Preparing group travel packets for NC State faculty-led programs
- Coordinate program evaluations for dissemination to the relevant academic units
- Assist with study abroad course scheduling and course enrollment process, where needed
|
| Is Time Limited |
Yes |
| If Yes, Appointment Length |
6 months with the possibility to continue |
| Wolfpack Perks and Benefits |
As a Pack member,
you belong here, and can enjoy
exclusive perks
designed to enhance your personal and professional well-being.
What we offer:
- Health Insurance for Temporary Employees
- Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.
Attain Work-life balance with our
Childcare discounts,
Wellness & Recreation Membership, and
Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
|
Department Information
| Job City & State |
Raleigh, NC |
| Department |
Study Abroad |
System Information
| Classification Title |
Temporary-Professional NonFaculty |
| Working Title |
Study Abroad Assistant |
Requirements and Preferences
| Work Schedule |
M-F during regular business hours |
| Other Work/Responsibilities |
Secondary Responsibilities
- Collaborate with Study Abroad Office staff on additional projects or events, as needed.
|
| Minimum Experience/Education |
|
| Department Required Skills |
The ideal candidate must have strong organizational and interpersonal skills, be responsible and possess excellent attention to detail, be able to take initiative and handle multiple tasks simultaneously, be courteous and enjoy working as part of a team. Effective communication skills are necessary to this position, as the candidate will be communicating with both international students as well as international and campus partners on a daily basis. Strong working knowledge of Google Office Suite is required. Ability to quickly learn new software relating to application management and student records. Candidates should have an interest in international education. |
| Preferred Years Experience, Skills, Training, Education |
Previous international experience, either study abroad or other preferred.
|
| Required License or Certification |
N/A |
| Valid NC Driver's License required? |
Yes |
| Commercial Driver's License Required? |
No |
Recruitment Details
| Anticipated Hiring Range |
$22.00/hr |
Applicant Information
| Quick Link |
https://jobs.ncsu.edu/postings/221684 |
| EEO |
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or
workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |
|
North Carolina State University
$22.00/hr
Jul 31, 2025