Embedded Banking Solutions Product Development Manager

Location:

• Performing product solutioning and sale of Embedded Banking clients throughout client lifecycle
• Consulting on and presenting technical aspects of our company's products and services, and how they integrate into the customer's operations
• Building client confidence in our company's technical solutions and addresses all technical objections/concerns from prospective clients throughout the sales cycle
• Conducting pre-proposal discussions with potential clients either in person or via conference call
• Partnering with sales teams to develop and deliver customized client proposals, demonstrations, and presentations
• Providing feedback and guidance to product organization on solution gaps and future roadmap enhancements

ESSENTIAL JOB FUNCTIONS

Key Deliverables:

• Deep knowledge and understanding of payment facilitation, gateways, CNP payment software, and 3rd party product platforms & configuration required
• Identify customer needs and recommend engineering plans on using company solutions in client environments for embedded merchant services
• Conduct successful sales demonstrations for sales teams and merchants on a regular basis
• Document client needs, profiles, technical environments, risk profiles, implementation plans
• Partner with sales to build and maintain strong consistent pipeline of clients for our payment facilitation and ISV sales channels
• Demonstrate excellent technical, relationship building and sales skills, working with internal team, merchants, and outside partners to solution and sell new payment facilitation deals

REQUIRED QUALIFICATIONS

• 5+ years of payments experience in Merchant Acquiring Payments Industry or Treasury Payments.
• Deep understanding of merchant acquiring space (various emerging technologies, gateways, POS).
• Prior sales or solutioning experience in payment software solutions
• Ability to understand, advise sales teams and clients on payment facilitation, merchant onboarding, risk management, payment gateways: and oversee/guide through integration work with 3rd party platforms
• Consultative, Solution-based selling background - asks the right technical, operational, and financial questions to understand a client's environment, goals, operations, and advise them on solutions and go-to-market model that aligns.
• Can work deals through from prospecting to discovery to presentation to negotiation, to contracting to implementation and onboarding.
• Collaboration with Internal Sales Teams and Stakeholders - ability to deliver custom technical documentation, business proposals, marketing, and training documents across all KeyBank segments.
• Proficient Technical and Analytical Acumen - can understand and communicate complex integrated solutions to a variety of stakeholders

PREFERRED QUALIFICATIONS

• Preferred Payments OR ISV experience
• Engineering or IT background
• Experience integrating with and consulting on API's

COMPETENCIES/SKILLS

• Proficient technical and analytical acumen
• Excellent communications and interpersonal skills
• High energy, passionate about payments technology, fantastic listening skills
• Payments and expertise - great understanding of gateways and integration process with a payment processor
• Innovative and forward thinking - solution oriented
• Project management - specifically solution commercialization, marketing, and training
• Solid written and verbal communication skills

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $125,000.00 to $150,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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