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Senior Manager, Technical Services (IT Security Operations)

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
Aug 05, 2025

  1. Cyber Security Operations

    • Leadership and Team Management:


      • Lead and mentor a team of security analysts and engineers.
      • Foster a culture of security awareness and continuous improvement within the team.
      • Conduct performance evaluations and provide ongoing feedback and development opportunities.


    • Security Operations Management:


      • Oversee the Security Operations Center (SOC) and ensure effective monitoring, detection, and response to security incidents.
      • Develop and refine incident response procedures and playbooks.
      • Manage and optimize security tools and technologies


    • Risk Management and Compliance:


      • Conduct regular risk and vulnerability assessments to identify and mitigate potential threats.
      • Ensure compliance with relevant regulations (e.g., NIST CSF, HIPAA, SOC 2) and industry standards.
      • Collaborate with internal auditors and external partners during compliance audits.


    • Strategic Planning:


      • Create roadmaps in support of CISO strategy; communicate and execute this roadmap.
      • Work effectively with other IT areas and the business ensuring IT Security Operational activities are in place in accordance with best practice and NIST.
      • Create and update IT Security operation related policies and procedures leveraging industry best practices and Enterprise NIST CSF
      • Support Enterprise IT Audits; Collaborate with IT and Internal Audit on all Cyber Security Risk-related activities.
      • Effectively leverage HMSA Cyber Security vendors to align with HMSA's Cyber Security Operation needs.
      • Develop KPI's and SLA's, communicate and report on these metrics.
      • Develop and implement the IT security operations strategy aligned with the organization's overall security framework.
      • Stay abreast of the latest security trends, threats, and technologies, and recommend necessary adjustments to security policies and practices.


    • Collaboration and Communication:


      • Work closely with IT, legal, and business units to ensure a unified approach to security.
      • Prepare and present security reports to senior management and stakeholders, highlighting key metrics and areas for improvement.


    • Incident Management:


      • Lead investigations into security breaches and coordinate response efforts.
      • Analyze security incidents to identify root causes and implement corrective actions.




  2. Personnel Management:


    • Provide leadership, manage, and coach cybersecurity unit staff in overall Information Security Program management. Provide management support including personnel, budget and other administrative responsibilities, (i.e., mentoring, performance management, career planning and counseling, etc.).
    • Manage budget to ensure the organization's cyber security program is conducted in a cost conscious and financially responsible manner


  3. Perform all other miscellaneous responsibilities and duties as assigned or directed.



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