New

Desktop Support

TEKsystems
$25.00 - $27.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Litchfield Park
Aug 05, 2025
Job Summary: We are seeking a skilled Desktop Support Technician with at least 3 years of hands-on experience in a Windows XP through Windows 10 environment. The ideal candidate will be responsible for providing technical support across a variety of hardware and software platforms, ensuring smooth operations in a fast-paced warehouse and office setting. Key Responsibilities: * Provide end-user support for Windows XP through Windows 10 systems, including troubleshooting and resolving issues related to Microsoft Office applications (Outlook, Word, Excel). * Install, configure, and maintain LaserJet printers and Zebra label printers; troubleshoot printing issues and ensure device connectivity. * Support RF (Radio Frequency) devices, ensuring reliable wireless network connectivity and collaborating with Network Engineers to resolve connectivity issues. * Provide technical support for AS/400 systems, with a preference for experience using IBM Client Access. * Utilize ServiceNow to document incidents, manage service requests, and track asset inventory. * Assist with basic networking tasks such as IP configuration, DNS, and connectivity diagnostics to support collaboration with the Network Engineering team. * Support and troubleshoot Warehouse Management Systems (WMS), including Manhattan PkMS and RedWorks Pick-to-Light technologies. * Maintain a high level of customer service while resolving technical issues in person, remotely, and via phone/email. Qualifications: * Minimum 3 years of experience in desktop support or a similar IT role. * Strong knowledge of Windows operating systems (XP through 10). * Proficiency in Microsoft Office Suite (Outlook, Word, Excel). * Experience with LaserJet and Zebra printers. * Familiarity with AS/400 systems and IBM Client Access. * Hands-on experience with RF devices and wireless network troubleshooting. * Basic networking knowledge (TCP/IP, DNS, DHCP). * Experience using ServiceNow or similar ticketing systems. * Familiarity with WMS systems such as Manhattan PkMS and RedWorks Pick-to-Light is a plus. * Excellent communication and problem-solving skills. * Ability to work independently and collaboratively in a team environment. Pay and Benefits The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Litchfield Park,AZ. Application Deadline This position is anticipated to close on Aug 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.