Configuration/Change Management Support Specialist

Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visitthe website and follow us onLinkedIn.

At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Global Services, LLC is seeking a Configuration/Change Management Support Specialist to support our government customer in a remote capacity. As part of Seneca Global Services' support to the United States Coast Guard (USCG) Military Health System (MHS) GENESIS effort, the Configuration/Change Management Support Specialist will support configuration control and change management processes for Health IT systems, with a strong emphasis on coordination, documentation, and process improvement.

Responsibilities include, but are not limited to:

• Configuration Control Board execution and management support of associated tasks, processes and subordinate working group and review boards.
• Provide support for Configuration Review Board processes for management of review and vetting of Health IT change requests received from end users and program stakeholders.
• Engage in DHA capability development and release planning meetings for MHS GENESIS new capabilities, review release capability notes and provide assessment of impact to USCG configuration baseline and service use.
• Provide documentation review, analysis and update assistance in support of the following documents and additional associated support artifacts: Update Configuration Management Plan.

Basic Qualifications:

• 5+ years of management consulting experience in a federal environment.
• 3-5 years of experience leading IT project requirements and change control processes, including direct implementation and maintenance of configuration/change management policies, plans, and procedures.
• Strong understanding of IT program management principles, with a focus on process governance and quality control.
• Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels.
• Current Public Trust

Desired Skills:

• Experience working with Electronic Health Record (EHR) solutions (e.g., MHS GENESIS).
• Background supporting IT acquisition programs for federal agencies.