Experienced Invoicing Specialist

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

PURPOSE/SCOPE:

The core responsibilities include supporting customer customer invoicing needs in third party portals. As a specialist this role may also require peer training and development, backup and support for other members of the team, acting as a subject matter expert, and participating in various Invoicing related initiatives.

GENERAL RESPONSIBILITIES:

• Submit invoices via numerous third party portals
• Acknowledge customer PO's via third party portals
• Audit invoice status, rejections/disputes, investigate root causes
• Follow up to ensure appropriate action is taken to resolve outstanding issues
• Request invoice adjustments
• Follow Standard Operating Procedures per customer and portal guidelines
• Generate and gather process/system improvement ideas and assist in implementing them
• Answer incoming internal and external customer calls into 800 line phone queue
• Back up team members
• Assist with documentation
• Assist with projects as assigned
  
  

REQUIRED EXPERIENCE & EDUCATION:

• Bachelor's Degree OR
• High school diploma or equivalent plus two years related work experience in a business to business environment
• SAP experience preferred
• Experience with Microsoft Office Suite (Outlook and Excel) preferred
  
  

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position:

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  • Excellent attention to detail
  • Excellent interpersonal and communication skills
  • Excellent attendance and punctuality
  • Anticipates, assesses, and responds effectively to the needs of diverse customers, both internally and externally, making excellent customer service a high priority
  • Identifies and prioritizes problems accurately, constructively, and in a timely manner
  • Interacts and communicates effectively with others across levels and departments
  • Shifts and adjusts priorities in order to meet emerging needs, able to adapt approach as the requirements of a situation change
  • Understands the importance of their role as a representative of Tennant by demonstrating a positive and professional service orientation to internal and external customers
  • Works productively, plans, uses time and resources efficiently, and follows through to completion
  
  
  
  

Competitive base salary commensurate with experience: $41,800 - 62,800 Annualized
Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Benefits
Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.