New

Senior Director, Telehealth Services

Reingold, Inc.
United States, Virginia, Alexandria
1321 Duke Street (Show on map)
Aug 06, 2025
About Reingold Reingold distinguishes itself from other D.C. consulting firms by two things: our serious thirst for impact and our not-so-serious culture. Yes, we are expert technologists, marketers, and designers, joined in a focused pursuit of the best strategies for our clients. But we are also regular people who care about the human side of showing up for work each day. In other words, jokes and jeans both make daily appearances here, and we wouldn't have it any other way. Reingold's mission is to help other mission-driven organizations, whether in the government, nonprofit, or business sector. Our approach requires leveraging the latest communications and digital media techniques to help our clients meet their audiences where they are - often on that little place called the internet. That's where you come in. Reingold is hiring a senior-level (6+ years), subject matter expert in Veteran healthcare to oversee and support a portfolio of work focused on healthcare digital services, communications, and training. This is a new role, in support of a federal contract valued at greater than $200 million over a seven-year period. This is a hybrid role, requiring at least two days per week on site at Reingold's headquarters in Alexandria, VA. Here's the role: As a key member of our team supporting the Department of Veteran's Affairs (VA), you will serve as a Program Manager responsible for managing overall contract support operations, leading multiple projects and teams of personnel, and ensuring the successful completion of contract support activities. Essential Functions: Perform day-to-day management of overall contract support operations, involving multiple projects and groups of personnel at multiple locations. Organize, direct, and coordinate the planning and production of all contract support activities. Demonstrate strong written and oral communication skills, effectively interfacing with various stakeholders. Exercise authority and responsibility to identify and commit resources required to support project efforts. Establish and modify (as necessary) corporate management structure to direct effective contract support activities. Craft and enforce a comprehensive quality control program to ensure consistent and high-quality deliverables. Monitor and evaluate project performance; implementing improvements when necessary. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time. This role is a good fit for someone with these qualifications, experience and skills: Required Qualifications: Master's Degree. At least 12years of professional experience in project or program management. Proven ability to manage multiple complex projects and teams simultaneously. Excellent communication skills, with the ability to effectively interface with various stakeholders. Solid understanding of project management methodologies and tools. MS Office suite skills (Excel, Word, PowerPoint, Project, Visio, Outlook, etc.). Ability to navigate and resolve conflicts that may arise within a matrixed team structure. Demonstrated ability to effectively delegate tasks, provide guidance, and promote a positive team environment. Experience in stakeholder management and building productive relationships with team members from various departments, companies, or disciplines. Motivated, hard-working self-starter who is organized, consistent, persistent, and able to achieve results and develop solution options for program issues independently Preferred Qualifications: Have experience managing programs in the VA - OR - Have experience managing VA telehealth or VA home health - OR - Have experience in a commercial setting in the management or development of digital health products and/or programs. Project Management Professional (PMP) or similar certification. Experience working with government agencies or in the health care industry. Familiarity with Agile project management methodologies. Experience in managing virtual or telehealth projects. Supervisory Responsibilities:This position may supervise one or more employees and will report to a Senior Director/Vice President in Reingold's VA account for career growth. Work environment and physical requirements:Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds Travel: Up to 10% of travel time expected for the position within the Continental United States (CONUS), as well as local travel to support client meetings within the broader DC metro area. If the individual is not local to the DC metro area, additional travel may be required to support meetings in the DC metro area. At Reingold, no one works in a box. We nurture and leverage individual talents and encourage our team members to continually grow. We offer creative freedom, a collaborative (and fun) environment, and an infinite variety of challenging assignments. Reingold offers competitive salaries, a comprehensive benefits package, a hybrid and collaborative work environment, a fun (and sometimes zany) workplace culture, and growth opportunities in a variety of specialty areas. That means when we find good people (and they find us), they stick around for the long term. Reingold is dedicated to fostering an inclusive environment and to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email [emailprotected] or contact a member of the People & Experience team at 202-333-0400. Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email [emailprotected]. Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold. Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa. Reingold is an equal opportunity, affirmative action employer. Women, minorities, veterans, and people with disabilities are encouraged to apply.