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Outpatient Pharmacy Technician

Boston Children's Hospital
United States, Massachusetts, Boston
Oct 07, 2025
Position Summary This is a Full Time Outpatient Pharmacy Technician position and will require some weekend work. Key Responsibilities Promptly greets patients and families in person and by telephone with a friendly and helpful attitude. Answers medication-related inquiries, requests authorization for refills, and provides guidance on prescription pick-up. Responds efficiently to inquiries by health care providers with pharmacy question and refer inquiries to the pharmacist as needed MassPAT PMP requirements, 340B eligibility, or other pertinent procedures. Determines and updates patient's insurance information, calls insurance companies to verify coverage, processes claims through the patient's insurance. Collaborates with the pharmacist and prescribers to formulate a solution, such as an alternative medicine or co-pay discount program. Compounds simple or complex non-sterile medications in accordance with established policies, procedures and professional standards. Maintains pharmacy inventory by monitoring medication and supplies stock levels, anticipating needed medications and supplies, and removing outdated/expired drugs. Places and expedites orders, receives orders, rotates medications, restocks supplies. Ensures the proper storage of all medications in accordance with policies and procedures. Performs routine quality control, cleaning and equipment maintenance tasks according to established procedures and schedules. Requirements Education/ Certification High School Diploma or equivalent Current registration as a Pharmacy Technician by the Massachusetts Board of Pharmacy. Current certification by the Pharmacy Technician Certification Board or National Healthcareer Association. Completion of a Massachusetts Board of Pharmacy approved training program or a minimum of 500 hours worked as a pharmacy technician trainee. Experience One year of hospital experience preferred Boston Children's Hospital offers competitive compensation and unmatched benefits