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Ambulatory Behavioral Health Care Manager

UNC Health Care
United States, North Carolina, Hendersonville
820 Fleming Street (Show on map)
Aug 06, 2025

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Behavioral Health Care Manager (BHCM) is a core member of the integrated team-based care model of the primary care practices/behavioral health services. The BHCM is responsible for supporting and coordinating the behavioral health needs of patients.

Responsibilities:

*Work with the patient's care team to coordinate the behavioral health needs of the patients.

*Screen and assess patients for common behavioral health disorders and facilitate engagement and follow-up care.

*Develop a comprehensive plan of care, including self-management aspects, in collaboration with the patient &/or caregiver and the patient's care team.

*Provide patient education about their behavioral health condition, medications, and available treatment options.

*Guide patients in developing skills and/or strategies for managing problems and triggers to decrease relapse and reduce risk.

*Provide brief behavioral interventions using evidenced-based psychosocial treatments as clinically indicated.

*Participate in weekly caseload review meetings with consultant psychiatrist and communicate the resulting treatment plan to the patient's medical provider and LCSW if applicable.

*Assist with coordination of appropriate internal and external referrals for behavioral health treatment/counseling for patients as clinically indicated.

*Document assessments, patient progress, treatment recommendations and care plan in the electronic medical record (EMR) so as to be shared with the patient's care team.

*Implement crisis intervention strategies to ensure safety and well-being of clients in emergency situations.


Other information:

Required

*Bachelor's or Master's degree in mental health related field

*2+ years of experience in behavioral health or a related field

*Driver's license and access to transportation

Preferred

*Previous case management experience.

*Proficiency in evidence-based treatment approaches such as Problem-Solving Treatment, Motivational Interviewing, Goal Setting, Cognitive Behavioral Therapy and Behavioral Activation).

*Basic knowledge of psychopharmacology for common mental health disorders.

*Ability to engage with patient in a therapeutic relationship.

*Experience navigating an electronic medical record (such as Epic)



Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: PBMD Behavioral Health

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: DR PARK

Exempt From Overtime: Exempt: Yes


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