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Operations & Maintenance Administrative Assistant

Johnson Controls, Inc.
life insurance, vision insurance, 401(k), company vehicle
United States, New York, New York
Aug 10, 2025

Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer
* Competitive Starting Pay
* Paid Training
* Global Advancement Opportunities
* Company Vehicle (as applicable)
* Referral Bonuses
* Comprehensive Benefits
* Medical/Dental/Vision insurance
* Health Savings Account (HSA)
* Life Insurance
* 401(k) savings plan with company match
* Short-Term and Long-Term Disability
* Employee Assistance Program
* Wellness Program
* And More!

What you will do

  • Provides operations management support to the field organization aligning to O&M accounts. Including secretarial services to management, general office administration, field support, and assist with more complex projects, prepares reports, and manage contracts.
  • Works in cooperation with the Service Manager, Account Manager, IT, Procurement, Branch Finance Manager and CMMS Provider Support, vendors, suppliers, and account staff to ensure compliance with Account Scope of Work Deliverables, KPI's, and approved budgets.
  • Together with Customer Business Manager, plans and schedules the day to day activities of the operations and maintenance staff in an effective and efficient manner.

How you will do it

  • Assists in the preparation of project, capital and operating budgets.
  • Prepares facility budgets for selected line items under the direction and approval of the Customer Business Manager.
  • Tracks, analyzes and trends facility costs, and operational data on a monthly basis and produces operations and financial reports to the Customer Business Manager.
  • Periodically analyze cost data and recommend corrective actions to reduce costs.
  • Provides support for employee training programs to include technical, safety and quality management.
  • Generates safety reports and maintains safety records.
  • Maintains records of work hours, parts utilized, and work performed for site services.
  • Prepares summary reports as directed including benchmarking data.
  • Maintains project operations procedure documents and manuals.
  • Works on special projects as assigned by the Customer Business Manager
  • Maintains and operates the CMMS system, answers incoming calls, creates work orders, and dispatches accordingly.
  • For both phone and web-based requests, communicates with the requester to determine scope of work and priority of the work to be performed.
  • Assists the site staff in obtaining materials, tools, and equipment required to execute the requested work.
  • Coordinate and schedule the use of outside service vendors to perform required work and ensure that they have proper access and authorization as per customer policies and procedures.
  • Utilize Computerized Maintenance Management System (CMMS) data to develop and prepare reports, graphs to track performance to goals, manage work order backlog, and track equipment history and repair costs.
  • Use other software as needed to format reports for presentation.
  • Works with CMMS provider to update equipment inventory, job plan /tasking and implement PM scheduling changes as directed by the Customer Business Manager.
  • Responsible for creating issuing and tracking subcontracts and purchase orders.
  • Effectively manage all subcontracts by obtaining statements of work and including the scope of work into the standard subcontract in compliance with JCI Subcontracting policies and guidelines.
  • Follow subcontract policies to track all subcontracts.
  • Coordinates and assists the Customer Business Manager with account financials including receivables and payables.

What we look for

Required:

  • Strong computer skills and experience in MS Office products (Word, Excel, PowerPoint, Project, Teams, etc.).
  • Basic understanding of financial accounting.
  • Must possess excellent administrative and good typing skills.
  • Strong written and verbal communication skills required along with the ability to work in a fast-paced environment.
  • High School Diploma or equivalent education.
  • 2 year degree or equivalent combination of education and experience. 4 Years suggested minimum experience.
  • Four (4) years' experience in facility maintenance or equivalent combination of education and experience.

Preferred:

  • Familiarity with HVAC, mechanical, electrical and IT systems preferred.
  • Working knowledge of a Computerized Maintenance Management System is a plus.

HIRING HOURLY RANGE: $27.00-37.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

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