LTSS Service Care Manager

Spectraforce Technologies

United States, North Carolina, Raleigh

Aug 08, 2025

Position Title: LTSS Service Care Manager

Work Location: Del Rio, TX (Field-based with local travel for face-to-face visits)

Assignment Duration: 6 months (Contract to Hire)

Responsibilities:

LTSS service care manager will have 3 days of travel for visits seeing the members in their home and 2 days working remote for documentation of assessments as well as any follow up and tasks required to work . SC will be assessing the member for approval or denial of personal attendant services to assist with Activities of daily living by filling out a H2060 form in the field .
LTSS Service CM will fill out a required assessment and all forms, document their assessments and submitting for authorization or denial of services within a 3Business day turnaround.
Evaluates the needs of the most complex and high risk members and recommends a plan of care for the best outcome
Acts as liaison and member advocate between the member/family, physician, and facilities/agencies
Provides and/or facilitates education to long-term care members and their families/caregivers on topics such as preventive care, procedures, healthcare provider instructions, treatment options, referrals, prescribed medication treatment regimens, and healthcare benefits.
Educates on and coordinates community resources, to include medical and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (e.g., meals, employment, housing, foster care, transportation, activities for daily living
Ensures appropriate referrals based on individual member needs and supports the identification of providers, specialists, and community resources. Ensures identified services are accessible to members
Maintains accurate documentation and supports the integrity of care management activities in the electronic care management system. Works to ensure compliance with clinical guidelines as well as current state and federal guidelines
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner

Candidate Requirements
Education/Certification	Required: Bachelor's degree and 2 - 4 years of related experience or LVN and 2 - 4 years of related equivalent experience	Preferred: Prefer Social Work, LVN, Medical background that would require at least a bachelor's degree.
Licensure	Required: n/a	Preferred: n/a
Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: Working the aged , blind or disabled population 5+ years or more. Bilingual strongly preferred Nice to haves: Social Service/ Social Work/ Care Management / Services Coordination Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Nursing/ LVN/ Medical/ Case Management Experience Disqualifiers: n/a Performance indicators: n/a Best vs. average: see below skills
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	Aged, Blind or Disabled Population experience
2	Bilingual
3	Microsoft Office experience (Outlook, Word, Excel, etc...)