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Office Support Assistant IV - FRTI

University of Missouri-Columbia
parental leave, paid time off
United States, Missouri, Columbia
801 Conley Avenue (Show on map)
Aug 11, 2025
Hiring Department

University of Missouri (MU) Office of Extension and Engagement

Fire & Rescue Training Institute (FRTI)

Job Description

MU TITLE: Office Support Assistant IV

LOCATION: Columbia, Missouri

The University of Missouri (MU) Office of Extension and Engagement's distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address the needs of Missourians including: educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit https://extension.missouri.edu.

The University of Missouri Fire and Rescue Training Institute (MU FRTI) provides training throughout Missouri and nationally, to volunteer and career firefighters, fire specialists, fire officers, members of industrial and institutional fire brigades, and members of allied emergency services organizations.

ESSENTIAL DUTIES

Provides general/routine administrative and office support that includes a broad range of duties.

Greet visitors, answer incoming calls, route calls, take messages, and respond to general inquiries.

Assist with FRTI event registrations.

Prepare and process payment vouchers, including travel and non-payroll vouchers.

Receive and record direct payments.

Prepare and process adjunct faculty payroll.

Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and federal regulations.

As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of MU Extension.

LEADERSHIP RECEIVED AND EXERCISED

Administrative supervision is received from the FRTI Educational Program Coordinator III. May mentor others in completing office and administrative duties.

UNIVERSITY INFORMATION

The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state's land-grant university and one of the most comprehensive universities in the United States. MU's broad undergraduate programs and its' graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America's most livable cities. MU Extension programs are located on all four campuses and in 114 counties and St. Louis city.

CORE ATTRIBUTES FOR MU EXTENSION FACULTY AND STAFF

Exhibit a high personal standard of excellence, be an effective team player, and demonstrate civility and respect for all.

Engage stakeholders and learners maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.

Shift

Monday through Friday, 8:00 a.m. - 5:00 p.m.

Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Prior experience with University of Missouri clerical and fiscal processes and policies. Analytical skills and demonstrated organizational skills. Prior administrative and clerical experience. Effective communication skills, superior customer service relations experience, attention to detail, and time management.

Professional and friendly demeanor with a demonstrated ability to work well with a variety of individuals.

Proficient computer skills primarily in Microsoft Outlook, Microsoft Excel, Microsoft Word, Claris FileMaker and PeopleSoft data entry.

Anticipated Hiring Range

Salary Range: $17.00 - $19.50 per hour

Grade: GGS-006

University Title: Office Support Assistant IV

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Community Information

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

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